Vieraskäyttäjä
10. tammikuuta 2025
Visited with family in October half term via Jet2holidays. Main building and amenities are good, location is lovely, however the Superior Family Rooms in the Annex building are far from superior and 2* tops, instead of the 4* plus how they're advertised. The first room we got was incredibly dirty, not properly cleaned at all - this was rectified by the hotel manager after we reported it, we were moved to a different room which was cleaner. However, on top of of the uncleanliness the Annex family rooms are very worn down, shabby, mouldy bathroom, broken tiles, chipped furniture and stained curtains and bed linen. I would expect much more from a 4* hotel - the Annex building seems overdue for a refurbishment. The upper bunk bed is downright dangerous - there is a too large gap between the railing and the bed, smaller kids can easily fall through the gap and be seriously injured, I was constantly worried about my 10 year old. Food was okay, good selection, entertainment was enjoyable, staff is friendly and attentive. Outdoor pool is very cold. Overall, I would not be visiting again - not good value for the price.
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