Sunrise Oasis Hotel & Waterpark

Food was good and Chef always helpful with dietary needs. Loved the garlic pizza, mash & beef stifado. Rooms clean, big, aircon microwave 2.ring cooker & fridge. Lovely balcony & great sea view for us. Only downfall was tv in lounge and not bedroom & only 4 channels. Main pool clean, plenty of sunbeds that are allocated on arrival for whole stay. We requested a move from the grass area to poolside & those in charge obliged. Pool bar staff were fun, friendly & very efficient. Evening entertainment was a bit hit & miss. Pretty substandard acts. Forget daytime activities because I think the animation team did! I agree with another reviewer the 3 have no talent, dont interact with guests & look awkward on the few occasions they made announcements. Neither knew how to use the microphone so you could actually understand what they were saying through the crackly single speaker. We usually join in any games but never knew where to go except the 2 water activities which were a shambles. Aqua aerobics consisted of hand movements ! Oh there was a small basketball net floating around with one child using it but never any activity from those supposed to be organising it. Majority of staff were nice & friendly but we had an issue with being served bottled sparkling water on 3 occasions with one barman extremely rude and arrogant in the way he stated we had to pay even though its part of AI. We explained reception had told us to the contrary but only when the receptionist came with us did he serve it to us. This caused us embarrassment in front of other guests. It was reported to public relations who apologised & claimed he said we asked for still water which is a total lie as we could get that from the self serve machine plus reception were already aware of the previous 2 occasions we specifically for sparkling water. The same happened to friends who wanted water. Apparently you have to pay for still water in plastic bottles because it is filtered. That's not a problem but staff should be trained to convey this to guests not just say 'you have to pay'. Public relations apologised but the four of us were too intimidated to use the inside bar again because of the manner of the barman towards us. This was our friends 2nd visit to the hotel but they nor us would ever return. Only the waterpark makes it 4 star, 3 star food, 2 star entertainment, 1 star animation. Far better hotels in Cyprus for a lot less money.

All good. It is a family hotel so don't expect luxury. Good size room very well equipped. Good swimming pools. Interesting slides at the waterpark. Good food with very good service at the restaurant. A 5 minutes walk to the beach. I can't find any serious negative things to say.

Certainly worth a visit. Very well run hotel.Special thanks to Rafaela, Anufa,Ludmila,Sagar and of course Antonio. Excellent members of staff who went out of their way to ensure our stay was good. The food and drinks were of high quality. The off site restaurants included in our deal were a nice change. I have stayed in better hotels and paid less, and have stayed in worse hotels and paid more.I think the all inclusive deal stopping at 11:00 pm is a tad early, but understand if it cuts back on drunken behaviour.I feel the entertainment area is in the wrong location. It does not encourage the participation of a potentially captive audience. Very near the town centre, so ideal if you need a change of scene.

Family week in Cyprus Very clean an excellent all inclusive experience. Kind staff and children loved the facilities

We absolutely loved our stay at Sunrise Oasis. Lovely spacious rooms, amazing dining options including 3 restaurants off site, good quality drinks, lovely friendly staff and only a short walk to the main strip and beautiful beaches. We willl definitely be back.

Overall, a brilliant hotel and we had a great stay and our first in Protarus. For us, we had a 17 and 10 year old. The pools and slides were great, although main pool was freezing.. it was ok when in. I swam in the adult pool too, without reserving a sunbed. We had sun beds in the grassed area which has sun until around 3:30pm October. The ones at the back left corner facing hotel had sun the longest. Our bean bags were taken a couple of times if we weren’t down straightaway, but the staff told us to get any others empty - fair enough. The entertainment was very mixed for us, couple of times the kids activities didn’t happen, there wasn’t always music round the pool but the days with the sax and violin were nice and chilled. Tried the nighttime once, sorry, but the male singer was laughable and really bad!.. we didn’t stay in for the rest. The dine out option was perfect for us as a family and offered the variety away from the hotel we needed. All the restaurants we booked were amazing! We found the lunch buffet and pool bar food brilliant. The evening, often I found it cold and a bland choice compared to the fresh day time. All the staff were friendly. Drinks nice and strong and in plastic or glass.. hate being served drinks in paper cups on holiday :-) We had room 407, limited sea view. Overlooking lidl was entertaining and plenty going’s on! :-) We are considering returning if we can find a good deal. Cost 4.4K for a week!