Crest Hotel

Amazing room, great stuff and a fantastic meal. Couldn't have hoped for more. We have stayed there before and had a similar experience. It's a short walk to all the touristy stuff and it's right beside the casino for those that partake. Two thumbs up all the way

An aging hotel, attempting to keep it updated, air conditioning installed this year with individual room controls. Bathrooms are very small in standard rooms, carpet is in dire need of replacing in the rooms. Was clean and staff at the front desk were very professional and attempted to keep you happy. Great location, Safeway near by for food if you are traveling via ferry/or road, Cow Bay is an easy walk of maybe 15 minutes to a wide variety of choices for restaurants. Smaller cruise ships port here, about a 5 minute walk from hotel. Casino is next door, for food or games. There are water front rooms or parking lot. Bed was comfortable and a choice of 4 pillows to sleep on.

Welcoming hotel. Arrived past 12 at night, but were welcomed like old friends. Great room with all facilities. Ate in the restaurant next night, food was very good. Public spaces and rooms are a bit tired, but very acceptable in the location.

Quite a nice place to stay and hold business meetings. The food was great, the rooms were nice and the meeting rooms were also great. I’d recommend this place to anyone. It has charm, and the staff are very accommodating. The lunch served at our meeting was amazing. The attendees couldn’t stop talking about the salads.

Great hotel in Prince Rupert. Comfortable, good food and quality service. If you’re flying in from Vancouver and need a bed for the night or longer this is a good place to stay. The room was comfortable and we had a great view over the harbour and the mountains beyond. The dinner and breakfast were excellent and not ridiculously large s can be the case elsewhere in North America. The staff were friendly and informative.

I have no words for the people who work here, helpful, attentive, trying their hardest to make sure that you are happy. Pretti, Mikaela, the restaurant stuff, the chef, everyone is amazing. Well all of them except one. The food is wonderful, the rooms are outdated and do smell like you have left the laundry in the washer wet for days. BUT, Who starts power washing after midnight?! How is that even a thing? I woke (jumped is more accurate, scared me in my sleep) up from the noise at 00:30, called the front desk, asked if they are doing any work during that time and the response I got from Pat (I think), was "yes they are power washing the fans, it's gonna continue till 02:00, they are not gonna stop.". In the rudest way possible. And hang up without let me say a word. And since then not one person has reached out to me, to apologize. You are a hotel. How about you let us sleep at night! Also, please change your mattresses. All of our rooms (I think we had 7-8 rooms) have the springs of the mattresses come out, or the pillow top is complete wrecked with huge dents. Since you charge 250$ a night I think good mattress should be your No 1 priority. Yes the view is spectacular, most of your staff is unbelievable polite and so so kind. Power wash at 00:30 in the morning... next to the rooms.... no words. The 3 stars are only due to your staff. 99% of them are amazing!