Cindy
23. kesäkuuta 2025
We were welcomed with a beautiful lobby followed by a view of animals on a big grass field.
The staff at the reception spoke decent simple english - that was very helpful. The rest of the staff spoke very little or no english, so that made communication difficult.
We booked the room with Safari view. It was lovely to sit on the balcony overlooking the big grassland of animals. They aren't a lot animals but nice enough for a safari feel/view. We just wished there were at least 2 chairs at the balcony. We had to fight for that 1 chair. It was lovely to order room service to sit at the balcony.
It would be good if there is a step stool in the bathroom for children to use the sink. It would be easier for parent to shower child if there was a handheld shower instead of just an overhead shower.
There are free carrots feeds provided in the room. It is 1 free refill per day.
We like that there is a water machine along the corridor, so we can just refill our water easily.
The swimming pool water is FREEZING COLD, with their cool weather, how I wish the pool has heated water... or since it is a small sized, why not convert it to a heated jacuzzi?
Food at the restaurant was simple, we just wish there were more local Indonesian food choices. They need to improve of timing on their service as it takes 20 min for a drink and about 30 min for food (in a off peak time). The pizza is basic nothing fancy or exciting. Prices are affordable IMHO.
Breakfast or Dinner with the Giraffe - I would highly recommend you to WA the hotel to book it the minute your room is reserved, best recommended to take the first slot.
For Carnivore Feeding, the best experience is also the night feed, and take the first ride.
In fact, there are quite a lot to do in that small area. So perhaps 4 to 5 nights would cover every activity nearby. Do take note that some activities only available Friday and Saturday!
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