The Regency Apartment Hotel Menlyn

Very disappointed! On my first night, I got given a stinky blanket and I returned it to the house keeping ladies. Then my room was cleaned the following day, and dirty towels were taken out but not replaced with clean ones. I went personally to the reception desk downstairs to report this, as the lady on duty was not answering my calls from the room. She promised to arrange for clean towels to be delivered to my room but they never arrived. The next morning I had to shower without any towels.

Poor Service,. Fridge in room was noisy, I called to inform, the answer I got was we will get back to you on Friday. I checked in on Wednesday and checked out on Sunday. All these days with a noisy fridge in the room.

Bad experiance From the point of arrival, the front desk staff where unfriendly and seemed to be in a rush. Got to the aparment and it was stunning like in the pictures however my tv did not work and the telephone was not in order. Its a nightmare to contact the front desk especially from a cellphone. Maintenace is a bit on the low side as the apratment was full of cracks and moisture. I would have rather used that amount of money on air bnb for a home rather.