We attended a friend's wedding over the weekend, and this hotel served as a very convenient base for us. The rooms were comfortable, and the location was perfect. Overall, it was a good stay. However, the woman at reception didn't seem too pleased to see us, which was a bit confusing given her customer-facing role. A warmer welcome would have made the experience even better.
Käännä
NgGary
Standard Double- tai Twin-huone
Majoittunut 10. 2024
Liikematkustajat
1 arvostelu
6.0/10
Lähetetty 28.11.2024
I parked the rental car YD24 FNG outside the hotel carpark within staying period 10-12 Nov. No Inn staff advised me any charges of parking area while I thought it's free as normal as other hotels. Today I got the rental company advice that it's fined 200 pounds for 2 days. Would you help to discuss hotel to see any way to sort this issue?
Mr. Ng Yuk Sing
Käännä
Vieraskäyttäjä
Kahden hengen huone
Majoittunut 9. 2024
Pariskunnat
8 arvostelu
7.5/10
Lähetetty 29.10.2024
Hotel very clean and staff very friendly breakfast was lovely only downside is the location there is nothing in walking g distance
Käännä
Vijith Murthy
Kahden hengen huone vuodesohvalla - savuton
Majoittunut 9. 2024
Perhe
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 14.10.2024
One of the best hotel i have stayed recently, very large rooms and friendly staff
Käännä
Anni6616
Standard Double- tai Twin-huone
Majoittunut 7. 2024
Perhe
10 arvostelu
10.0/10
Ylivertainen
Lähetetty 2.10.2024
非常棒,性價比高,位置優越,早餐豐富,是倫敦—湖區,週末出行好的選擇。
Käännä
Vieraskäyttäjä
Kahden hengen huone vuodesohvalla - savuton
Majoittunut 7. 2024
Matkusta ystävien kanssa
23 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 20.8.2024
整體還算可以,前台服務員非常熱情幫助,整潔乾淨。
Käännä
S.K.A
Kahden hengen huone vuodesohvalla - savuton
Majoittunut 7. 2024
Muu
5 arvostelu
10.0/10
Ylivertainen
Lähetetty 6.8.2024
Good service and location. Friendly staff and clean rooms.
Majoituspaikan vastaus: Deat ZZ9900, Thank you for taking the time to provide feedback on your recent stay at our hotel. It is great to hear you found our location convenient for your trip. Kind Regards, Lisa Andrew General Manager
Vieraskäyttäjä
Kahden hengen huone vuodesohvalla - savuton
Majoittunut 4. 2024
Perhe
3 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 3.6.2024
Went to Scotland and Preston was the perfect half way points. Hotel is not far adjacent to M6 and not far from M65. Plenty of shops around. Breakfast was fantastic, unlike the Holiday inn Crewe which was OK. Room had King size and pull out sofa, ideal for a family of 4 or perhaps 2 couples on a budget
Käännä
Majoituspaikan vastaus: Thank you so much for taking the time to share your experience with us. We are delighted to hear that our hotel was the perfect halfway point for your trip to Scotland.We are glad you found our location convenient and that you appreciated the variety of shops in the area. It’s wonderful to know that you enjoyed our breakfast offerings. We strive to provide comfortable and flexible accommodations for all our guests.Your positive feedback means a lot to us, and we look forward to welcoming you back on your next trip through Preston. Kind Regards, Lisa Andrew General Manager
Vieraskäyttäjä
Kahden hengen huone vuodesohvalla - savuton
Majoittunut 4. 2024
Perhe
6 arvostelu
6.0/10
Lähetetty 20.5.2024
Free parking, but no restaurant nearby, may need to drive somewhere for dinner. Breakfast is great!
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated the free parking and enjoyed our breakfast offerings. For your next visit, you may wish to try our on site dining options or alternative our front desk staff will be happy to provide recommendations for local restaurants and assist with directions. Your kind words about our breakfast are much appreciated, and we are glad it added positively to your stay. We look forward to welcoming you back and making your next visit even more enjoyable.Kind Regards, Lisa AndrewGeneral Manager
Vieraskäyttäjä
esteetön huone, jossa on esteetön suihku(parivuode)
Majoittunut 2. 2024
Pariskunnat
2 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 23.3.2024
The room was a bit tired. The wallpaper was coming off the wall in places, the bedside lampshades were broken and one of the light fittings was falling off the wall. The staff were very friendly and helpful and the shower/WC was very clean.
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback about your recent stay with us. We genuinely appreciate your comments as they help us improve our services and facilities.We are sorry to hear that the condition of your room did not meet your expectations. We take maintenance concerns seriously, and we will address these issues immediately to ensure they do not affect future guests.On a positive note, we are delighted to hear that you found our staff to be friendly and helpful. Providing excellent customer service is a top priority for us, and it's wonderful to know our team made a positive impression. We’re also pleased that you found the shower and WC to be very clean.Your feedback is invaluable, and we hope you will consider staying with us again in the future so we can provide you with a much-improved experience.Kind Regards, Lisa AndrewGeneral Manager
Alexander Chow
Standard Double- tai Twin-huone
Majoittunut 1. 2024
Perhe
1 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 25.2.2024
The service and staff are in good quality and friendly. However, for amenities, it should be much better if there is a wardrobe with hangers to hang more clothes. Plus, if the included breakfast have hash brown and less salty, that would be good. Appreciated that the refill and the moma porridge is fast and good. Will recommend people to stay with it while travelling nearby Preston
Käännä
Majoituspaikan vastaus: Dear Alexander, Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our service and staff to be of high quality and friendly. Our team strives to provide exceptional service. We appreciate your feedback regarding the amenities and breakfast. We understand the importance of having adequate space to hang clothes and will certainly consider adding wardrobes with hangers to our rooms in future improvements. Thank you for recommending our hotel to others traveling to Preston. We look forward to welcoming you back on your next visit and providing an even better stay.Kind Regards, Lisa AndrewGeneral Manager