NH Prague City arvostelua

Majoituspaikan vastaus: Dear Miles,it is delightful to know that you had an enjoyable overall experience with us. We're especially thrilled that your son had a wonderful time with our cable car ride. It's truly a unique way to return to the hotel!Your note regarding the birthday surprise is deeply understood. Our aim is to provide memorable experiences for our guests and we're sorry for any inconvenience this may have caused. Looking forward to welcoming you back to our hotel for another great stay.With warm regards,Petr PolacekGuest Relations Manager

Majoituspaikan vastaus: Dear Jianing, thank you sincerely for your provided feedback on our services at NH Prague City. We're truly pleased that you chose us for your stay in the Prague. Your lovely comments about the service and breakfast remind us, that the necessity to deliver optimal level of our quality hospitality. There is still space and points, where improvement is necessary and we'd be happy to receive concrete remarks, so that we can deliver the best to our guests.The location of our hotel means a lot to each guest, who decides to come to the Prague and explore it as much as possible. We appreciate your remark about it and look forward to provide you with our services again in the near future.With remarks,Petr PolacekGuest Relations Manager

Majoituspaikan vastaus: Dear Guest,Your candid feedback is highly valued, and we are sorry to hear that your stay did not meet your expectations. It's unfortunate to hear about the condition of the room and the behavior of the cleaning staff, as our aim is to provide a comfortable and pleasant stay for all our guests. However, it's heartening to hear that you enjoyed our breakfast and found the service of our restaurant staff to your satisfaction. We strive to deliver excellent dining experiences and it's great to know we succeeded on that front.We hope to have the opportunity to welcome you back and improve your overall impression of NH Hotel.With regards,Petr PolacekGuest Relations Manager

Majoituspaikan vastaus: Dear Guest,Your feedback on NH Prague City is highly valued, and it's unfortunate to hear about your experience at our reception. Our team aims to provide a courteous and respectful service to all our guests. We sincerely apologise if you felt this was not met during your visit. Please rest assured that the core values of our hotel include treating all guests with the utmost respect and kindness. We hope you will give us another opportunity to serve you better in the future.With regards,Petr PolacekGuest Relations Manager

Majoituspaikan vastaus: Sehr geehrter Gast,Es freut uns, dass Sie Ihren Aufenthalt bei uns in NH Prague City genossen haben und unser Frühstück sowie das freundliche Personal zu schätzen wissen. Es ist unser Bestreben, unseren Gästen eine angenehme Umgebung und einen hochwertigen Service zu bieten. Ihr Tipp bezüglich der Red Bar ist sehr wertvoll und wir sind sicher, dass zukünftige Gäste dies schätzen werden. Wir verstehen Ihre Anmerkungen zum Parken und möchten darauf hinweisen, dass die Parkgebühren in Übereinstimmung mit den örtlichen Preisen festgelegt werden. Wir wissen, dass dies für einige unserer Gäste eine Herausforderung sein kann und bedauern, dass dies Ihre Erfahrung beeinträchtigt hat.Wir hoffen, Sie bald wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen Grüßen,Petr PolacekGuest Relations Manager

Majoituspaikan vastaus: Dear Dimitri Knaap,It's truly delightful to learn that your experience at our hotel met your expectations. Your commendations about our gym and sauna facilities, as well as our breakfast, are most appreciated. Our aim is to provide our guests with a comprehensive experience that caters to all their needs, and your feedback reaffirms that we are heading in the right direction. Your positive comments serve as an encouragement for us to continue offering the high standard of service that you enjoyed during your stay. We look forward to welcoming you back in the near future.With regards,Petr PolacekGuest Relations Manager

Majoituspaikan vastaus: Dear Guest,It's wonderful to hear that you found our hotel NH Prague City convenient and well-located. Proximity to essential amenities is indeed one of the factors we pride ourselves on. It's our pleasure to provide a comfortable and convenient experience for our valued guests. We look forward to welcoming you back on your next visit.With regards,Petr PolacekGuest Relations Manager

Majoituspaikan vastaus: Dear Guest,It is wonderful to hear that you found our hotel NH Prague City to be excellent, comfortable, and clean. These are the qualities we strive to maintain and extend to all our guests.Your feedback on our location is duly noted. While it is unfortunate that the distance to the metro was not ideal for you, we hope that the overall ambiance of our hotel and the services we provide were able to make your stay a memorable one.We look forward to welcoming you back in the future.With regards,Petr PolacekGuest Relations Manager

Majoituspaikan vastaus: Dear guest,We are glad to hear that you find our hotel NH Prague City and its environment attractive. Our goal is to provide a pleasant and relaxing atmosphere for all our guests and receiving feedback like this from you reassures us that we are on the right track. We hope to see you again soon.With regards,Petr PolacekGuest Relations Manager

Majoituspaikan vastaus: Dear Guest, thank you very much for your shared feedback on our services in NH Prague City. We´re glad that you chose us for your stay and appreciate your nice comments about the breakfast, spaciousness of the room and distance to the other parts of the city! We´ll definitely focus on adjustments in relation to the state of the rooms. Parking fee is set directly in accordance to the provided information from our site and we can provide additional secured garage for all of our guests, who wish to park in our park spaces. Neverhteless, we´d love to welcome you soon again! Our entire team will be at your disposal.With regards,Petr PolacekGuest Relations Manager

Majoituspaikan vastaus: Dear Humphreyzrazor, thank you very much for your nice comment about our hotel NH Prague City! We´re truly pleased to read about your overall level of satisfaction, eventhough a setback was present at the beginning of your stay! Thank you for your patience, understanding and we aimed to evaluate your stay, so an upgrade for you was absolutely necessary! We hope to welcome you again in the near future. Our entire team stays at your disposal.With regards,Petr PolacekGuest Relations Manager

Majoituspaikan vastaus: Dear Guest, thank you very much for your feedback on our services in NH Prague City. We´re truly pleased that you have chosen our hotel for your stay. We appreciate your remarks about your stay. Unfortunately, not much can be changed about the main road, which is the nearby surroundings of our hotel. We´re sorry that you´ve encountered this issue and we´ll check what could be done to improve the situation to the future. The swimming pool is not a part of the NH Prague City hotel facilities. The swimming pool is part of the wellness area in NH Collection Prague hotel, which is considered as a separate establishment, and this is also a reason for additional 15 EUR for the entry. In total, there are 2 wellness zones. One is a part of NH Prague City - with no additional costs and the other one with swimming pool is part of our upper-scale hotel NH Collection Prague. The wellness in NH Prague City consists of relaxation zone, 2 saunas and a gym. This is included for you via the stay and you do not pay for any extras. We apologize for the misunderstadnings, which occured during your stay. The English of our staff members will be checked on our side. We believe that the level of comprehension is on good level, but we value your shared remark and do our maximum to ensure optimal level of communication between our staff members and the guests. The remark about the breakfast will be shared with our responsible department. We´ll see what could be improved on our side in this relation. Nevertheless, we hope to welcome you in the future again, so you can see the possible positive adjustments in our property. We hope to welcome you again in the near future.With regards,Petr PolacekGuest Relations Manager

Majoituspaikan vastaus: Dear Mr. Balhanlar, thank you so much for your time and willingness to share your feedback with us on our services in NH Prague City. We´re truly pleased that you have chosen our hotel for your stay. Thank you for your nice remarks about the location of our property, staff in our hotel and our breakfast offer. We hope to welcome you again in the near future. Our entire team would be pleased to make your staf as comfortable as possible. With regards,Petr PolacekGuest Relations Manager

Majoituspaikan vastaus: Dear Guest, thank you so much for your feedback and nice rating of our hotel, NH Prague City. This really means a lot to us, and we´re truly pleased that we could provide you with our hospitality services. We look forward to welcome you again in the near futurue. Our hotel team stays at your disposal.With regards,Petr PolacekGuest Relations Manager