Alchymist Prague Castle Suites

為什麼這麼貴的酒店給我一個邊上的角落？而且裏面設施與圖片不符。服務人員沒有跟我介紹有單獨菜單可以點導致第二天早餐食物供應不足！！！！差評！

The Alchemist Castle Suites is the nearby sister hotel to The Achemist Grand Hotel and Spa, but in a quiter tucked-away side street in a classy area next to embassies. The hotel has relatively few rooms/suites but they are as seen in the hotel website, roomy and very comfortable. The service, given the small 'boutique' feel of the hotel is excellent. The spa options are well worth taking up. Many thanks to our host Viktoria who made sure our stay was perfect and gave superb advice on places to eat in the local area. You're left with the general impression the staff will do everything they can to help you have a great stay in Prague. Car service to/from the airport is timely, professional and relaxing, just what you need.

Where to begin... what a wonderful experience from start to finish. The trip was for my partners birthday as Prague is her favourite city, and also a surprise proposal. We were greeted at the door by the butler Norbek who welcomed us to the hotel, took our bags and took us to check in. I think it was Anne (we weren't able to confirm at departure) who checked us in and was very friendly and welcoming and offered us a beverage as we went through everything). Norbek then took us on a tour of the facilities before taking us to our room, which was absolutely amazing, and then bringing us our drinks that we didn't get through at check in. We didn't attend breakfast on the first morning, but when asking for some milk to the room Norbek bought up some croissants as well. After the planned opportunity to propose at the castle that morning never materialised, we had planned to have an evening Jaccuzi and remembered that on the tour of the facilities Norbek had mentioned they could make up the spa and jacuzzi area to be extra romantic if we wanted. So I spoke with him and Olesia on reception about doing so and why, and they promised to make it extra special. When we returned that evening Caroline was on duty and mentioned everything would be ready shortly and when I saw what they had all prepared it was amazing... rose petals leading from the door, room lit by loads of candles and some prosecco waiting. I was able to surprise my partner when she came down and happy to report she said yes and was equally blown away by the efforts everyone had made. Caroline had even gone back to our room to set up a lovely treat and congratulations note which has gone in our keep sake box. The next day we were surprised to find at breakfast we were the only guest left so Norbek had set up breakfast just for us and I caught up with him later to express my thanks for everything he had done for us, especially as Caroline had mentioned he was fairly new there. Olesia handled out check out later that day and I was able to convey my thanks for her part in everything as well and she offered to look after our bags until later as our flight wasn't until the evening, so we were able to take a wonder around town without them. I would thoroughly recommend the Alchamist Castle Suite Hotel to anyone looking add something extra to their stay in Prague and you will not be disappointed. Once again a massive thank you to EVERYONE who made our stay as amazing as it was and an extra special thank you to Norbek, especially considering he's only been there a month, you sir are a legend and an asset to the hotel.