Mama Shelter Prague arvostelua

Majoituspaikan vastaus: "Thank you for your kind words about our front desk team and the hotel atmosphere! We're glad you had a great stay overall. We appreciate your feedback about the lighting and will certainly look into it. We hope to welcome you back again soon!" Mama Loves You! Elvin, Assistant Front Office Manager

Majoituspaikan vastaus: Dear Murphy, thank you for your thoughtful review! We’re sorry for the delay during check-in and appreciate your patience. It’s great to hear you enjoyed the cleanliness, comfort, and spacious breakfast area, as well as the convenience of our luggage storage service. We look forward to welcoming you back on your next visit! Mama Loves You!Elvin, Assistant FO Manager

Majoituspaikan vastaus: Thank you for sharing your experience! We’re delighted to hear you enjoyed the modern facilities, beautiful room view, and our friendly staff. We appreciate your feedback about the room lighting and will review this to improve our guests’ comfort. We hope to welcome you back for an even better stay! Mama Loves You! Elvin, Assistant FO Manager

Majoituspaikan vastaus: Thank you for your kind words! We're so glad you had a comfortable and cozy stay and that you enjoyed a great night's sleep. It's wonderful to hear you loved the breakfast as well. We can’t wait to have you back for another amazing experience! Mama Loves You!Elvin, Assistant FO Manager

Majoituspaikan vastaus: Thank you for taking the time to share your experience! We're delighted to hear you enjoyed the comfort and tranquility of your room and appreciated our fresh, diverse breakfast offerings. It's also great to know our team quickly resolved the sink issue for you. Your recommendation means a lot to us, and we’d be honored to welcome you and your friends here in the future! Mama Loves You!Elvin, Assistant Front Office Manager.

Majoituspaikan vastaus: Thank you for your feedback! We're glad you enjoyed the beautiful view and the pleasant atmosphere. We hope to make your next visit just as enjoyable! Mama Loves You!Elvin, Assistant FO Manager

Majoituspaikan vastaus: Thank you for your wonderful review! We're happy to hear you enjoyed the accommodation, beautiful view, and the convenience of parking right in front of the hotel. We’re also glad our location made your travel easier. We look forward to welcoming you back! Mama Loves You!Elvin, Assistant Front Office Manager.

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback with us. We truly appreciate your comments regarding your stay.We sincerely apologize for the oversight with the cleanliness of the glass in the bathroom. If we had been informed during your stay, we would have been more than happy to promptly provide you with fresh glasses.Regarding the window cleanliness, please note that our windows are designed to only partially open due to security reasons. This limits our ability to clean them from the inside. To ensure the windows remain clean, we schedule regular façade cleaning of the entire building. However, as I’m sure you can understand, this is not feasible during the winter months due to weather conditions.Thank you again for your understanding and your kind words about our location and hotel amenities. We hope to welcome you back soon for an even better experience.Mama loves you!Tomáš DikaszOperations Manager

Majoituspaikan vastaus: Thank you for your feedback! We’re glad to hear you found the bed comfortable. We apologize for the issue with the drainage and will have our team look into it right away. We hope to provide you with an even better experience on your next visit! Mama Loves You!Elvin, Assistant FO Manager

Majoituspaikan vastaus: "Thank you for your kind words! We’re so glad you enjoyed the great location and your stay with us. We always look forward to welcoming you back!" Mama Loves You!Elvin, Assistant FO Manager

Majoituspaikan vastaus: Dear Rasan, Thank you for your detailed review! We’re glad to hear that you found the hotel a great value and enjoyed the convenience of the nearby shopping mall. We apologize for the inconvenience caused by the construction, but we’re happy that the overall location still worked well for you. Once the construction is completed, it will definitely be even more convenient. We appreciate your feedback and are glad you enjoyed the quiet atmosphere and breakfast. We look forward to welcoming you back for an even better experience! Mama Loves You! Elvin, Assistant FO Manager