OYO Paddington House Hotel

I've dealt with some unprofessional people running a business before but this is the absolute worst one! Last year, me and 3 of my friends decided to go Neighbourhood Weekender in Warrington, had a great time there, stayed in a budget hotel not far from Victoria Park, all was well! As soon as the festival ended, we decided to go again this year, booking a cheap budget hotel again, not far from the park. Baring in mind we booked this last September. To our delight, we get a message / voicemail earlier this week (2 WEEKS BEFORE WE GO) that cannot offer us the rooms anymore because was full when we initially booked. Firstly, how can the hotel be full when we booked 8 MONTHS AGO! *********** clearly said there were plenty of rooms available, we even had the option choose the types of rooms we could have. Secondly, is it just coincidence that hotels are charging £1000+ for rooms in Warrington for this weekend and Paddington House have suddenly cancelled our rooms? Have they cancelled our rooms so they can re list the rooms for well over what we paid for them, makes you think. By what the rest of the reviews are saying, I would not put it past them at all! Thirdly, when we received this pleasant message, the lead booker tried to get in touch with the hotel, they hardly replied to the messages and a lot of the time it was a automatic response, it seems like they knew what they were doing and didn't want to get involved once they got their rooms back! Terrible customer service, couldn't even get through on the phone. It really does make you think how this hotel is still going. Finally, this has ruined our whole weekend and have now cancelled plans going to the Festival. We could afford going because of the idea that the hotel is cheap and close to the ground. However, now they have cancelled, if we want to stay in Warrington, it is £1000+ which we cannot afford and would not pay even if we could. The next option is staying out of Warrington and getting taxi's in and out, we have priced these up with the closest hotel to Victoria Park and these are out of our price range too! This sudden cancellation has ruined one of the only things we were looking forward to this year. We will be going next year but I will tell you now, we WILL NOT BE USING THIS HOTEL. By the sounds of all of the reviews, it was a lucky escape. Please do not book with this hotel if you actually want to go somewhere for a break, but if you like to be disappointed last minute, go ahead! Terrible.