I booked the hotel two weeks ago, and clicked cancel booking in 3mins, but been told I can’t cancel it.
Why I cancel? After I booked hotel, I found my colleague booked it as well, I can share room with my colleague, so I need to cancel.
It’s not reasonable to stop me cancel room in 3 mins. I emailed hotel and talked to booking platform, all rejected me.
This is really disappointing.
Käännä
Thomas Suzhou
Majoittunut 7. 2024
Liikematkustajat
19 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.8.2024
This is new hotel, conveniently located very close to the central train station in Potsdam. Take the exit to Friedrich-Engels-Straße, turn right and you already see the new nice looking building about 300 m away on the other side of the street "Lange Brücke" (long bridge). The reception and breakfast area is on the first floor (Erdgeschoss), well lighted with large windows. Everything looks new, nice and neat. (No worries, no smell at all from construction materials or new furniture, also not in the corridors or in my room). The standard room I booked is small with minimalistic furniture, but I like it simple anyway. The tiles in the bathroom are real cool and nice looking, so is the carpet and color arrangement in the floors.
The staff was friendly, but you need to be a bit patient, as several if them are new and still being trained on the software to check in. 😊
No doubt, next trip to Potsdam I will chose the same hotel.
I recently stayed at Niu and had a wonderful experience. The location was convenient, and the hotel offered excellent amenities. The room was clean and comfortable, and the staff was friendly and attentive. I would highly recommend Niu for a pleasant stay.
Käännä
Majoituspaikan vastaus: Dear guest,We are pleased that you have been so satisfied with us and would be very happy to welcome you back soon. Best regards,Your team of the niu Amity
Lena
Majoittunut 9. 2023
Liikematkustajat
1 arvostelu
4.5/5
Mahtava
Lähetetty 29.10.2023
Sauberes Hotel mit sehr gutem Preis-Leistungs-Verhältnis.
Käännä
Majoituspaikan vastaus: Liebe Lena,herzlichen Dank für Deine positive Bewertung. Es freut uns zu wissen, dass Du so zufrieden mit uns gewesen bist. Wir würden uns sehr freuen, Dich bald wieder bei uns als Gast zu begrüßen.Beste Grüße,Dein Team vom the niu Amity
Sehr schönes stylisches Zimmer, gemütliches Bett, alles sehr sauber und ordentlich. Ein tolles Frühstück mit allem, was das Herz begehrt: Kaffeespezialitäten, Pancakes, Rührei, eine große Käse-, Wurst- und Marmeladenauswahl. Leckeres Birchermüsli. Bei unserem nächsten Potsdam Besuch buchen wir wieder dieses Hotel - mit Frühstück 🙂