Remisens Casa Rosa - Hotel Metropol Annexe

酒店搞錯了訂單還聯繫不上

We went for a 4 day trip in summer to the Remisens casa Rosa Hotel, and booked a half board for 2 rooms/ 3 persons. Even though the location and view from the hotel are very nice, there is no way this can be classified as a four star or five star hotel. We booked two rooms. The rooms were not properly cleaned but just in the “necessary” superficial way. After wiping everything down on our own, the wipes were dirty and dark. The walls in the hotel were dirty. There were spots on the wall from some strange liquid substances right next to the bed. In one of the rooms the bathroom was full of fungus. The power outlet in one of the rooms was falling out of the wall. The A/C worked great for the heat, but also made strange rattling sounds throughout the night. The garage costs 20 euros per night. (In our reservation email it said it would be 14 euros) the spaces are very narrow. There is no way to get from the garage to the hotel directly. You have to take two elevators and walk through numerous pathways which is not the best activity in the summer heat. There is no way to reach the beach directly from the pool. You have to walk through the entire pool area, and walk around it in order to get into the ocean. The pool is located directly at the beach. There seems to have been a door from the pool fence in the past, since there is also a direct pathway leading to the ocean, but it is blocked by sunbeds now. The pool has rust in it which is very unappealing. The pool should be for hotel guests only, but there are many people from the outside as well, since nobody really cares to check if the guests are hotel guests or not. The people at the desk were more concerned with their phones than checking entrance cards. Breakfast and dinner are up to standard, even though the prices of the beverages at dinner are ridiculous. 3 euros for 0,5litres of water, which costs 0,50 euros in the shop 100 meters away. The staff is friendly but overwhelmed and understaffed. We will for sure, not be returning.

Consiglio le camere vista mare porticciolo. Molto meglio anche a livello di aria condizionata. Pulite. Confortevoli. Luminose. Molto meglio dell’hotel Metropol con cui condividono la sala ristorante. Ottima colazione mentre la cena è un po’ meno varia. Occorre offrire una maggior disponibilità di manutentori delle camere. Poco un solo addetto alle valigie.

The staff was very kind and helpful. We booked rooms with sea view. Panorama was amazing! Rooms were clean, beds were comfortable. We were staying in 4* Casa Rosa but we can use all the facilities in 5* Metropol hotel. Food was very delicious with wide selection of breakfast and dinner. Parking in the underground garage is 20€ daily. (2024) It s a shame there is no discount for hotel guests.

located at small town with lovely people and not too crowded, this hotel offers everything you need for a vacation. Great hotel with excellent food. The rooms are nice and clean. The view from our room was magical. Pools are great, but the best part of this trip was food at hotel!

Wonderful Hotel with super Team! We are so happy to visit this beautiful country. I would like to say thanks to all Team in breakfast area, especially Svetlana. The territory is very green, very silent ! The seaside is not so far away, and I would like to reccomend Monti beach for dogs!

Hotel renovado con habitaciones amplias y un balcón correcto. Decir que, este hotel depende totalmente del Metropolitan, que es de 5 estrellas y está al lado. El buffet del desayuno es correcto, pero el de la cena nos pareció bastante pobre (tiene poca variedad). Además, es incomprensible, que en una cena-buffet, todas las bebidas las tengas que pagar, incluido el agua, (ya que no tienen ningún dispensador o fuente de agua). También mencionar, que los 2 ascensores de casa rosa, estuvieron estropeados y allí nadie hacia nada... Respecto al parking, te ofrecen uno publico que esta justo debajo del hotel pero que es un laberinto para llegar en ascensor... 20€/día. Lo mejor del hotel, sin duda, es la piscina exterior que esta al lado del mar.

Wir waren eine Woche hier und haben uns sehr wohl gefühlt. Schönes großes Zimmer mit großem Badezimmer und Meerblick. Überaus freundliches und hilfsbereites Personal. Üppiges Frühstücksbuffet. Abends ebenfalls große Auswahl an den Buffets. Vorspeisen und Nachtische hervorragend. Riesiger Pool und reichlich Liegen direkt am Meer. Kleiner Defekt im Bad wurde sofort behoben. Wir haben direkt im Hotel gebucht und einen sehr guten Preis erhalten. Volle Empfehlung !!!

Camere pulite ed accoglienti e bagno molto pulito e completo di ogni cosa. Personale disponibile e preparato. Parcheggio interrato compreso nel prezzo e adiacente al Casinò. Ottima colazione con grande varietà di scelta per tutti i gusti. Grazie mille.