Vitors Plaza – valokuvat

Majoituspaikan vastaus: Dear Valued Guest, Thank you so much for your heartwarming review and for choosing Vitors Plaza for your holiday! We are absolutely thrilled to hear that you and your children had a wonderful time during your stay with us. We're delighted that you found our property to be clean and lovely, and that it provided everything you needed for an enjoyable holiday. Our team takes great pride in offering friendly and helpful service, so it's fantastic to know that this was reflected in your experience. It's wonderful to hear that you enjoyed our breakfast and dinner offerings, as well as the Benagil Cave boat trip recommendation. We're glad our complimentary shuttle service made it easy for you to explore the town and beach, and that you had such a positive experience with our friendly driver. Your kind words about the cleanliness and comfort of your room, as well as the variety of amenities like the pools, shop, tennis, games room, and crazy golf, are much appreciated. We are so pleased that your first trip abroad was a memorable one, and we can't wait to welcome you and your children back to Vitors Plaza for another incredible stay. Best regards, Vitors Plaza Team

Majoituspaikan vastaus: Dear Dickpig, Thank you so much for your delightful review and for choosing to stay with us at Vitors Plaza once again. We are thrilled to hear that you enjoyed your extended 28-day visit and found our location convenient, whether for a leisurely walk or a quick Uber ride to the center. We greatly appreciate your kind words about our reception and staff. Our team strives to create a welcoming and helpful atmosphere for all our guests, and it's wonderful to know that you felt at home during your stay. It's fantastic to hear that you appreciated the spaciousness and cleanliness of your one-bedroom apartment, as well as the friendliness of our housekeepers. It's heartwarming to hear that our housekeepers left such a positive impression and even remembered you from your previous visit—this truly speaks to their dedication and friendliness. We’re also glad you had the opportunity to enjoy both our outdoor and indoor pool areas. Your kind words are incredibly motivating for our team, and we are so pleased that you find Vitors Plaza to be a lovely retreat. We look forward to welcoming you back for another delightful visit. Warm regards, Vitors Plaza Team

Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely appreciate all guest comments, as they help us to improve the quality of our services and facilities. We are, however, quite shocked and disappointed by your remarks about our breakfast offerings. We assure you that we take great pride in sourcing high-quality ingredients for all our meals. Our ingredients are carefully selected and prepared to ensure the highest standards of quality and taste. The claim that our ingredients are "cheap" or from specific stores is unfounded, and we would never compromise the quality of our guests' dining experience by cutting corners on food standards. Regarding the eggs, we assure you they are not "plastic," but rather, they are prepared with care to achieve uniformity in shape by using specially designed cooking molds. This method allows us to present our eggs in an aesthetically pleasing manner without compromising on quality or taste. Additionally, our fruit is freshly prepared each day, and we are committed to maintaining cleanliness and freshness. Your comments about the fruit are quite surprising to us, as they do not reflect our usual standards. We are also curious as to why these concerns were not brought to our attention during your stay. Our front desk team is always available to address any issues promptly and ensure that our guests have a pleasant experience. As for the maintenance issues, we recognize that some areas require attention, particularly as the season progresses. We are committed to addressing these matters during our upcoming maintenance period to ensure that our facilities meet the high standards expected by our guests. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future so you can see the improvements firsthand. Warm regards, Vitor's Plaza Team

Majoituspaikan vastaus: Dear Rosemary, Thank you so much for taking the time to share your wonderful review while still on holiday with us at Vitor's Plaza! We are thrilled to hear that you found our hotel to be a perfect place to relax and unwind, and that it met all your expectations regarding cleanliness, amenities, and proximity to the beaches. Our team in the bar will be delighted to know that their service made such a positive impression. We are also pleased to hear that you enjoyed the food at our snack bar, particularly the sea bass—it’s fantastic to know it was the best you’ve ever had! We’re glad you found our on-site supermarket convenient for your needs, and that you appreciated the option of a larger supermarket nearby. It's always a pleasure to host guests who enjoy their stay so much that they wish they had booked for longer. Thank you again for your kind words and for recommending us to your friends and family. We hope to welcome you back soon for an even longer stay! Warm regards, Vitor's Plaza Team

Majoituspaikan vastaus: Dear Valued Guest, Thank you for sharing such a glowing review of your recent stay at Vitors Plaza. We are delighted to hear that you and your family had an amazing time with us. It’s wonderful to know that our team was able to efficiently accommodate your requests for travel cots and ensure that your in-laws were placed in a room conveniently next to yours. We are pleased that your room provided a comfortable and spacious environment for your twins to enjoy, and that our housekeeping team met your expectations with their daily service. Your feedback regarding the microwave is appreciated, and we will certainly consider this for future upgrades. It’s fantastic to hear that you enjoyed the dining options available and found the prices for drinks reasonable. Thank you for your kind words about our indoor and outdoor pools. We aim to provide relaxing spaces for all our guests, and we appreciate your understanding during busier times. Most importantly, your commendation of our staff, especially Zélia, is truly appreciated. We are proud to have a team dedicated to making each guest feel welcome and well cared for. Your suggestion regarding additional car seats for the shuttle service is valuable feedback, and we will explore this possibility to improve future guest experiences. We hope to have the pleasure of welcoming you and your family back to Vitors Plaza for another memorable stay. Until then, we wish you safe and happy travels! Kindest regards, Vitors Plaza Team

Majoituspaikan vastaus: Dear Valued Guest, Thank you so much for your wonderful review of Vitors Plaza! We are delighted to hear that you enjoyed your stay with us and found our hotel clean, spacious, and well-equipped. It's heartwarming to know that our efforts to maintain a safe and enjoyable environment, especially around the pool area, were appreciated. We're glad you found our breakfast offerings satisfying and our staff helpful throughout your stay. We aim to provide a welcoming atmosphere for all our guests and your feedback motivates us to continue doing so. Your comments regarding the local amenities and convenient transportation options are also valuable, and we're pleased that they enhanced your visit. We appreciate your feedback about the bar pricing and will certainly review it to ensure we provide the best value for our guests. Thank you for recommending us, and we hope to welcome you back soon! Warm regards, Vitors Plaza Team

Majoituspaikan vastaus: Dear Stefanie, Thank you for your feedback and for choosing to stay at Vitor's Plaza. We are delighted to hear that you enjoyed the accommodations and found our staff friendly and helpful. We always strive to provide a welcoming and comfortable environment for our guests. Regarding the issue with the laundry, we regret to hear about your experience. Our self-service laundry machines are equipped with clear instructions to help guests use them correctly, including guidance on selecting appropriate washing programs for different types of clothing. This is to ensure that all guests can use the facilities efficiently and without issue. We regret that your laundry did not turn out as expected, mixing whites with colors and delicate fabrics with regular garments can indeed lead to such unfortunate outcomes, which is why we provide detailed guidelines. We understand how frustrating this situation must be, and we apologize if our response felt less than empathetic. We always strive to provide the best services and amenities for our guests, and we encourage everyone to follow the provided guidelines to avoid any inconvenience. We are sorry that this incident has affected your perception of our service, but as the machines are self-operated, the responsibility for following these instructions lies with the user. Thank you for staying with us, and we hope to have the opportunity to welcome you back in the future. Kind regards, Vitor's Plaza Team

Majoituspaikan vastaus: Dear Valued Guest, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay at Vitor's Plaza. It's fantastic to know that you found our apartments spacious and clean and that our staff and service met your expectations. We're glad you had a relaxing time by the pool without the hassle of reserving sunbeds. We always strive to provide an environment where our guests can unwind and enjoy their vacation to the fullest. Your recommendation means a lot to us and we truly appreciate your kind words. We hope to welcome you back to Vitor's Plaza for another memorable stay! Best regards, Vitor's Plaza Team

Majoituspaikan vastaus: Dear George, Thank you so much for your wonderful review and kind words! We are thrilled to hear that you had an excellent stay at Vitor’s Plaza and that you enjoyed all of our amenities, from the room and pools to the bar, games room, and mini market. Our team works hard to ensure that every guest has a memorable experience, and it’s fantastic to know that you appreciated our breakfast offerings and found the entire place immaculate. Your recommendation means the world to us, and we are delighted to hear that you plan to return. We look forward to welcoming you back for another superb stay! Kindest regards, Vitor’s Plaza Team