MG Cocomo Resort Vanuatu

Staff were lovely. The resort is run down and nothing like what was advertised. No TVs worked, no bathrobes, no beach, spa was unusable, toiletries, bottled water, tea and coffee was not restocked, bins not emptied, ant trails and cockroaches, loud music and yelling from across the lagoon, holes in walls with wires hanging out, broken or missing light bulbs and major plumbing problems. The toilet backed up through the shower drain, no maintenance man available. Two days later our villa was flooded with raw sewage. Belongings that were not soak in sewage smelt like sewage. Chinese man, Alex, was just going to mop the floors. We were eventually moved, twice, first villa had cockroaches in the fridge and same plumbing problems, second move was to a mould apartment with an unusable shower. We slept in the clothes we were wearing as our belongings were scattered between three villas and the resort laundry. Management was unsympathetic and unhelpful and we were offered a free meal. Our belongings were washed and given a full refund after constant complaining. The swipe cards also opened other apartments. Four rooms was the most we seen occupied at any one time. Why can this resort advertise what they are not offering? Going through previous reviews it has been like this for quiet awhile. Shame on the booking agents.

Was a very nice accommodation at a great price.

Great place to Chill Great location and very friendly staff.

Absolute deception! I never leave reviews, but feel its absolutely (!) needed because this place needs to be closed down and fully renovated before anyone hurts themselves here or something really bad happens. Beware, false advertising, beyond horrible conditions. No pool, no restaurant outside specific eating hours (max 6pm). Staff were absolutely lovely but it stops there. Rusty nails, screw and broken metal in children play areas including seats/backrests, no staff after 6pm, no lights in room, no working TV(tv power plug is not even compatible with power sockets), looks beyond abandoned but still charges full rates. Spoke to staff before arrival and No one mentioned anything... specifically asked about food and drink options + availability due to traveling with kids. BEYOND Horrible stay, we have children and booked for a week but left within 24hrs. Again staff is lovely and we feel for them dealing with this, but this place should not be bookable all.

Simply perfect The place is really beautiful! We stayed in the waterfront villa for 5 nights and it was simply perfect! The staff is very friendly and helpful, always smiling and kind! The restaurant is really cool and the food is tasty! Would totally come back another time for sure!

Restaurant can be improved. The room was good, clean and quiet. The reception service was also good and friendly. Only the restaurant was below average, the quality of food and service can be improved.