Vieraskäyttäjä
24. huhtikuuta 2025
My review is really not about a stay at the hotel it is about our experience when we booked a function at the hotel. From the time we made the enquiry until we left the function the staff were there. Excellent customer service from Chris and his staff. The room was amazing and the buffet was fantastic, I cannot recommend it enough. The food was over and above what we could have imagined! Honestly our guests were so impressed with the quality and variety offered. Also we were able to access the room before hand to decorate the room the way we wanted it, nothing was too much trouble. Although I didn’t stay at the hotel there were quite a few of our guests who did and they all said the same thing that the rooms and staff were excellent. I would definitely recommend The Grand Hotel to anyone looking for a place to hold a function it was just perfect! Only criticism was that it was a christening and there were no baby changing facilities, this is something that can be sorted I’m sure!
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