Trillium Resort & Spa

Very nice property, beautifully located with amazing staff

Very relaxing and scenic resort. We had an amazing time enjoying the outside hot tub under the stars.

Upon first view, this place seems quite nice however under the facade is a dump. The hot tub was disgusting. It looked like human soup. The pool was equally as dirty. My friend possibly got food poisoning and nobody would take accountability for it insisting that all their ingredients were fresh. Obviously they know nothing about cross contamination or the fact that an employee might have been unclean. My friend and I ate the exact same things all day except for 2 items at dinner. She was violently Ill all evening into the morning and even missed breakfast as she was still being sick. There was no apology, no attempt to make amends just denial of anything almost to the point where we felt they were calling us liars. I have travelled all over the world and never experienced a place that wouldn’t even apologize for something being unsatisfactory. In addition the place is advertised as adult only and there was a group of families with kids and babies who yelled and screamed and ran around upsetting multiple guests during mealtimes. We know that one couple was put in a private area so they could have a romantic evening instead of shouting and screaming brats. Save your money and go somewhere that actually cares about their customers.