Otel güzel aslında ama banyo kotu ve cok temiz degil, sicak su pek yok. Ilik genelde su. Suyun basinci iyi degil.
Käännä
Majoituspaikan vastaus: Dear Mr. Osman, Thank you for staying at our Hotel. We appreciate you taking the time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is a great source of motivation for us. Regarding your comment about the bathroom, please note that we will put that on our consideration to avoid like those issues in the future, and please in case of you face like those problem you can inform us immediately during your stay & we will do our best to solve it during your stay. We are waiting to welcoming you back in the nearest future at our Hotel. Sincerely, The Hotel Management
Trevor
Majoittunut 10. 2024
Liikematkustajat
4.0/5
Erittäin hyvä
Lähetetty 7.11.2024
Not great for walking and the beach needs a good clean up
Käännä
Majoituspaikan vastaus: Dear our valuable guest, Thank you for staying at our Hotel. We appreciate you taking the time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is a great source of motivation for us. and regarding your comment about the beach, please note that it's not a private beach it's public and there is no direct access from the hotel to it.We are waiting to welcoming you back in the nearest future at our Hotel. Sincerely, The Hotel Management
Raghu
Majoittunut 12. 2024
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 7.1.2025
A wonderful property in Port Said
This is an amazing place to stay. Nicely laid out apartment blocks with a good size centrally located pool, surrounded by cute igloo cabanas. Friendly staff...excellent housekeeper Tamir & very good receptionist Isra. Had a really wonderful stay. Weather was perfect too.
Käännä
Majoituspaikan vastaus: Dear Mr. Ms./ Raghu, Thank you for staying at our Hotel. We appreciate you taking the time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is a great source of motivation for us. We are waiting to welcoming you back in the nearest future at our Hotel. Sincerely, The Hotel Management.
Mina
Majoittunut 8. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 15.9.2024
Keep up the good work
Mr Magad demonstrated superior hospitality he always around the guests asking if they need anything.
Käännä
Majoituspaikan vastaus: Dear Mr. Mina, Thank you for staying at our Hotel. We appreciate you taking the time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is a great source of motivation for us. We are waiting to welcoming you back in the nearest future at our Hotel. Sincerely, The Hotel Management
Verified traveler
Majoittunut 6. 2022
Muu
4.0/5
Erittäin hyvä
Lähetetty 13.7.2022
Kind and generous staff, large and clean rooms
Staff was incredible. Went out of their way to be welcoming and helpful at every step. Room (really a two-bedroom apartment) was spacious and spotless. Everything was in excellent condition, and I appreciated the bottled water and Eid treats waiting in the room. Only complaints, I guess, was that I didn’t have hot water in the shower in the morning and I had to wait more than 20 minutes for a table at breakfast. But could have just been a popular time for both, and the place was pretty packed, it seemed, due to summer and Eid. It was extremely hot, so I Ubered around town, but in less harsh weather, there are plenty of things in walking distance, from coffee shops to clothing stores. Pool also looked very nice and was a very lively place!
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for choosing Palma Hotel and we appreciate the time you have taken to share your experience. We are delighted to read that you had a great time during your stay. This review will be a great motivation for the entire team. We are looking forward to welcoming you back again shortly. Regards, Management
sylvia
Majoittunut 8. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 1.9.2024
Very nice hotel . Everything is amazing .my family enjoyed it a lot
Käännä
Majoituspaikan vastaus: Dears, Thank you for staying at our Hotel. We appreciate you taking the time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is a great source of motivation for us. We are waiting to welcoming you back in the nearest future at our Hotel. Sincerely, The Hotel Management
basselatout
Majoittunut 8. 2024
Pariskunnat
1.0/5
Lähetetty 22.9.2024
I was shocked with their customer service. I came in after my honey moon with my wife to stay for a few nights before heading out of the country, they processed the payment and supposedly checked me in then a General Manager (Maged Adel) came out questioning the marriage certificate I have as it’s fake or something. I immediately asked for my refund and walked out, he tried to come out to apologize after figuring out he messed up but it’s too late. It’s a shame for a General Manager not to use common sense and thinking through his decisions before stepping in.
Käännä
Vieraskäyttäjä
Majoittunut 5. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 9.6.2024
A beautiful, well maintained place with an excellent hosting team who always smile, care and help. The suite was perfect. We had a wonderful time, and would definitely repeat again. Million thanks to the best customer service and hosting team.
Käännä
Ghada
Majoittunut 2. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 5.3.2024
Staff were extremely courteous and helpful. Breakfast buffet was delicious with plenty of different options to cater for most diets.
We had a lovely stay.
Käännä
Majoituspaikan vastaus: Dear Ms. Ghada, Thank you for taking the time to share your impression following your recent stay with us. We are absolutely delighted to know that you have enjoyed our exclusive services, and we will certainly make sure to share your positive comments with our team, which will be a great motivation for them. Palma Hotel team is looking forward to welcoming you again soon. The Management Team
Vieraskäyttäjä
Majoittunut 3. 2024
Muu
3.0/5
Lähetetty 26.4.2024
Hôtel idéal pour les familles. Situé le long de la corniche, l'hôtel n'offre pas un accès direct aux plages et se situe en dehors du centre ville. Si vous êtes amateurs de bière ou de vin, cet endroit n'est pas fait pour vous. Cuisine basique mais correcte.
Käännä
Magdy
Majoittunut 9. 2023
Muu
5.0/5
Ylivertainen
Lähetetty 8.10.2023
Very good service
Käännä
Majoituspaikan vastaus: Dear Mr. Magdy, Thank you for taking the time to share your impression following your recent stay with us. We are absolutely delighted to know that you have enjoyed our exclusive services, and we will certainly make sure to share your positive comments with our team, which will be a great motivation for them. Palma Hotel team is looking forward to welcoming you again soon.