Hotel 99 Botanik Klang arvostelua

Majoituspaikan vastaus: Thank you for your feedback. We apologize for the cleanliness issues and will work hard to improve our standards for a better stay next time.

Majoituspaikan vastaus: We sincerely apologise for the delay in preparing your room and for the unpleasant interaction you experienced. This is not the standard we strive for, and we will address the matter with our team to ensure better service in the future.

Majoituspaikan vastaus: Thank you! We’re happy you loved your stay and found our team helpful. Hope to see you again soon!

Majoituspaikan vastaus: Thank you for the perfect score! We're glad you enjoyed the location, food options nearby, and found the bed and parking to your liking. Hope to welcome you again soon!

Majoituspaikan vastaus: Thank you for your feedback. We’re sorry to hear that your stay was not as good as expected. Your comments are valuable to us as we work towards improving our guest experience.

Majoituspaikan vastaus: We regret to hear about your experience and appreciate your feedback. To clarify, late check-out is subject to additional charges, and our staff follows this policy consistently. We apologize for any miscommunication, but we can assure you that none of our staff would confirm a free late check-out. Your concerns regarding service and communication will be addressed internally to ensure a smoother experience for our guests in the future. Thank you for sharing your thoughts.

Majoituspaikan vastaus: Terima kasih atas penilaian terbaik anda! Kami gembira mengetahui bahawa anda selesa menginap di sini dan menghargai kemudahan yang disediakan. Kami berharap dapat menyambut kedatangan anda lagi pada masa akan datang!

Majoituspaikan vastaus: We're sorry to hear about your experience. We take guest feedback seriously and will address the service and cleanliness concerns with our team. Thank you for bringing this to our attention.

Majoituspaikan vastaus: Glad to hear you found our hotel okay! We appreciate your suggestion and will work on improving our maintenance and facilities for a better experience. Hope to welcome you again!

Majoituspaikan vastaus: Thank you for your review! We're glad you found the parking convenient and the air conditioning working well. It’s great to hear that the hotel suited your needs for a short stay. We appreciate your feedback and look forward to welcoming you again!

Majoituspaikan vastaus: Thank you for your rating! We're glad you enjoyed the quiet environment and the convenience of having many restaurants nearby. Hope to welcome you again!

Majoituspaikan vastaus: We apologize for the stains on the bedsheet. We encourage our guests to report any issues with the linens to the receptionist so that we can replace them immediately. Thank you for bringing this to our attention, and we’ll ensure this is addressed moving forward.

Majoituspaikan vastaus: We apologize for the experience you had. We understand that booking errors can happen, and we're sorry we couldn't honor the cancellation request due to our policies. We also regret the issues with the pillow and the lack of a proper space to hang clothes. As we don’t provide the typical closet, this may have been overlooked by some of our guests. Your feedback is valuable, and we will work to improve these aspects for future guests.