DoubleTree by Hilton Port Huron

Right on the river and there is a city park between the motel and the river. Room was spacious enough for our needs. Enough towels, firm bed, quiet room and plenty of parking because they have a convention center next door. Comment. We paid extra for a room viewing the water to watch the ships go by. Remember there is a city park right in front with parking and you can go there to enjoy the boats going by and the riverfront. You can save some money by not asking for a water view. Also, the motel is within a couple of miles of the lighthouse and light ship there in Port Huron.

WE booked this hotel as a birthday getaway. The description sold us when it was listed as waterfront. When we arrived we were told our room would face a parking lot on the opposite side of the waterfront. The majority of the rooms went to teenage girls competing in a cheer competition. I doubt the girls were Hilton honors members OR cared about the views. We are senior citizens, loyal Honors members, plus we didn't get our room preference either. On our second day we stopped a maid and requested new towels. She assured us we would get a full room clean up. We received nothing. Lastly and very concerning was the last request. Our room lock was broke and we let the front desk know, requesting maintenance arrive in the afternoon to fix it. It never was done! Since there is a safe in our room we were sure safety is a concern here. This morning as we were having coffee on our deck (overlooking a parking lot) at 6:30 contractors arrived and started cutting concrete with a saw. We couldn't believe it. Our car was parked nearby and that was near the closest door for us to carry our luggage out. We were hit in the legs by concrete shards!!!!! I let the man at the desk know about all of this. After staying at several Hilton properties this week and then this experience we are reconsidering our loyalty to this brand. We didn't even get points for all these stays. This property was most expensive and had the least satisfaction. The rooms are small with very few outlets. Comfort is greatly lacking.

The surrounding property is great!! Bridge is beautiful at night,watching freighters going thru the channel was great!! THE STAFF!! Everyone was very accommodating!! One staff member overheard us talking about no ice and went way out of her way to get us some( sorry didn't get her name) From front desk to housekeeping, EVERYONE!! made our stay great! The beds are very comfortable ,rooms are clean and complimentary cookies are the best!! Would definitely recommend,great location!!

Great location, could be a better quality Restaurant food quality is not what it was used to be, outdated small rooms need lots of upgrades, central AC system, tv common issue across hilton is that TVs go offline daily that HDMI cable needs to be unplugged then plugged back then it will work again, that was what we were told.

The hotel staff and service was great! I love that the hotel has a gym, pool, and restaurant all on site. The water virw and balcony was a huge plus as it ovwrlooked the water. And the location was perfect for walking along the water and commuting to work. Would highly recommend!

Great locale, nice people, problematic infrastruct We noticed the first nights that the toilet was leaking and would drip and then run loudly throughout the night. Also, the air conditioning unit was extremely loud and grading. We asked if they would check out the toilet the next day before we got back for the evening and it had not been fixed