Samuel
26. helmikuuta 2025
I came with a very high expectation when Novotel was recommended to me. However, I was disappointed that the facility seemed to be in average condition and some of the facilities were not operational e.g. swimming pool. I also did not like the internet speed which hindered my work which made me leave a day before my checkout date. The telecom in my room was so bad, I could barely hear the person on the other side and the buttons on the telephone did not have legible numbers.
On the positive side, the receptionist was quite graceful and was willing to make me feel very comfortable. I like to specifically mention Jane who did an excellent job cleaning my room. Not to mention Precious at the restaurant who despite my many demands was gracious enough to always meet my all of my requests.
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