Super 8 by Wyndham Port Elgin

I Booked this hotel specifically for using Sauna. When i arrived the attendant told me that its not working. Room doors could not be locked. The card keys did not work at first then i had to walk back to the reception to get this fixed. Carpets were terribly dirty and smelled like garbage.

We were walk-Ins looking for a 1 night stay during the last weekend of March Break. Rachel managed to get us into a room last minute at a very affordable rate. She was helpful, kind and very knowledgeable about things going on in the area and answered our many questions with a smile and oh yeah our room was quite nice to - shout out to the cleaner as our room was very clean. I work in the Condo/Chalet rental industry @ Blue Mountain and I can honestly say every Hotel needs someone like Rachel working their front reception desk. Her hospitality will definitely have us coming back again. Well Done Rachel!!!! Tracey & Blair Nauffts.

Im traumatized. I really wanted to like this place but im never going back here or anywhere that has carpet. I had an antiety attack when i saw what i saw. My kids had a snack right before we were going out to dinner. Ive lived in places with carpet so i was very paranoid of them dropping food. We left about 20minutes later i came back to the room and i noticed 2 black spots on the ground between the beds. Seemed odd to me wasnt sure what it was, and so i got closer! And im not exaggerating when i tell you i kept repeating to myslef "dont freak out dont freak out dont freak out. 2 pieces of popcorn COVERED in ants, i couldnt make out what it was at first. And then i see lines of ants coming from under the beds! It was a night mare i instincly reacted and grabbed toilet papper doubled it up and scooped the mountain of ants and flushed it and sprayed all the carpet with bug spray. We did not sleep that night! I ran out of the hotel in the morning. If it was just me by myself i would have slept in my car that night but we have 3 young children so we did our best to just get through the night. Unfortunately this wasnt the only problem we had. When we first got in, the fridge wasnt working, the front desk employee came to check it and after like 10 minutes they realized it wasnt even plugged in. The A/C wakes you up everytime it turns on, it BLASTS and then stops, you start sweating buckets and then it BLASTs and you're freezing.. at one point the whole cover of the unit fell off.