Seascape Holidays at Seascape Temple

We booked through Seascape Holidays and stayed at Sea Temple Port Douglas The resort itself was great however unbeknownst to us, the Seascape managed rooms are not cleaned as part of the resort but rather managed and cleaned by Seascape themselves. The room we were placed in by Seascape Holidays had severe mould on the kids single bed and this was only discovered 5 nights in when their housekeeper attended to change the sheets and my wife removed the mattress protector. After having discussions with the Seascape owner, he later confirmed their mattress protectors aren’t changed after each visit and couldn’t tell me when was the last time they were changed as in his words It would not be possible for them to change these at all their locations after each and every person visits! This is absolutely hideous! See the images. Furthermore, they offer no refund nor compensation! I wish I had read these reviews on Seascape before hand, will never use them again!

Great stay in a 2 bed 2 bath apartment. All the mod cons and like a home away from home. Beautiful outdoor area with plunge pool. Very quiet and a short stroll to main pool and beach.

The Sea Temple Resort itself is a lovely place. But never will I ever book another holiday through Seascape privately owned apartments. Apartment was extremely run down and not taken care of. The outside area needed a massive spruce up and clean. The spiders nests everywhere outside has to be cleaned by me before I would even think about sitting or swimming out there. Just extremely disappointed for the money we spent to stay here.