Mar Calma Hotel

We were really looking forward to this Holiday, our first in three years, but due to an emergency at home - our pet Bengal became seriously ill and subsequently has had to be euthanised - we had to cancel our Holiday three days before we were due to stay. Trip.com tried to negotiate with the Hotel but the Hotel was adamant that we still had to pay the full amount and were unable to even offer vouchers for use at a later date. So now we have no Bengal, have had no Holiday and have still had to pay for the Hotel. Beware when booking with a hotel that is so inflexible. I have rated location, cleanliness and facilities as average since we did not get to experience anything other than service.

A rather small and intimate hotel right in the middle of Port de Pollenca, close to everything. Nice and helpful staff in reception and restaurant. The rooms ending with 4 are located on the corner, with both street and sea/port view. Good standard in general, perhaps not a completely 4-star. Comfy beds and pillows. Fridge and kettle with tea/coffee. The breakfast was nice, but the selection wasn't the greatest. (Due to lack of space I guess.) They have a bicycle parking, but it was allowed to park it on the balcony as well. Good! It's a lively street below (the one with O'hara's and Tecun bar). The doors/windows are solid, so I didn't mind the night life. But if you're a light sleeper, you might be better of with a room facing Carrer de Formentor. Two cons: - I missed a rack on the balcony for drying clothes. - My door badly needed a fix. It was nearly impossible to close it without a big bang. It sounded like most doors were like this. And, the fridge in 204 needs a cleaning... Overall a nice stay. A good hotel, cheaper than most others.

A very pleasant stay! Was made to feel very welcome straight from check in. Found all the staff was very friendly and went out of their way to be very accommodating. The room was very clean, although been next to main bars was quiet when doors closed