Isabella Island Resort, Valamar Collection

Dear Team Isabella, thank you for creating a memorable experience for my wife and myself. Your service was truly above and beyond. Special thanks to Lara Gregorovič for the "warm welcome". Best Regards, Robert and Gina C Vancouver, Canada

Das Hotel und die Insel sind sehr schön. Alles sehr sauber und gepflegt. Die Anreise mit dem Shuttle und dem Boot ist super organisiert. Das Personal ist sehr freundlich. Leider sind die Deutschkenntnisse sehr schlecht. Wir hatten ein Vierbett-Familienzimmer mit Ausziehcouch. Das Zimmer ist sehr sauber, aber die Couch für die Kinder ist eine Katastrophe. Als würde man auf einem Brett liegen. Außerdem sind die Zimmer (durch die Verbindungstür ins andere Zimmer) sehr laut. Man hört von den Nachbarn einfach alles. Die Kinderanimation haben unsere Kinder nicht genutzt. Was leider überhaupt nicht überzeugt hat, ist das All Inclusive. Dieses All-Inclusive ist kein All-Inclusive. Es ist kein Minigolf sowie Wasserpark dabei. Dies ist alles extra zu bezahlen. Gewisse Bars sind auch nicht dabei. Dort muss man auch bezahlen wir z.B.: die Beachbar. Das essen ist gut aber immer dasselbe. Täglich gibt´s Pizza und Pommes (für die Kids natürlich super). Beim Fisch fehlt leider auch die Abwechslung (immer Makrele). Nach ein paar Tagen wird das essen "fad". Bei den Getränken gibt es eine Getränkebar wo es verschiedenen Säfte zur Auswahl gibt. Bier und Weißwein/Rotwein gibt es vom Fass. Eine Kaffeemaschine zum selbst nehmen ist auch vorhanden. Die restlichen Getränke wie zum Beispiel ein Aperol oder mal ein Cocktail sind nicht inklusive. Der Aperol kostet €9,30 :-( dies ist sehr teuer. Was uns auch gestört hat, dass die Insel öffentlich ist und somit jeder Zugang hat. Mit der Zeit ist einfach alles überfüllt. Das heißt auch, dass man schwierig freie Liegen bekommt. Im großen und ganzen waren wir zufrieden und wir hatten eine schöne Woche. Ob wir wieder kommen, können wir noch nicht sagen.

We travelled as a family, and having read the recent reviews I wasn’t sure what to expect. But we were pleasantly surprised, and would have to say that the recent poor reviews are extremely harsh. The food quality is what you would expect, and with plenty of variety. I would also qualify the recent comment regarding the pizza quality. If you enjoy frozen deep pan, then this isn’t the place for you, as the pizzas are freshly stone baked from a pizza oven. The only reason I would rate this as good rather than excellent is that the activity pool area was quite busy, and could do with being larger to accommodate the volume of people. Do not be put off. The hotel and holiday experience is a unique experience, and much better than people have been giving it credit for. We are regular travellers and would recommend visiting here.

There's been quite a few reviews for this hotel. Some speak about what EXACTLY is included in the 'All-Inclusive' aspect of a booking. Here's an up-to-date guide for those thinking of booking. This is accurate as of August 2025. Let's start with the thing that causes the most questions and confusion. What IS included in AI. Drinks - Included are: ▪️Aperol Spritz ▪️ Hugo Spritz ▪️ Rosata Spritz ▪️Cubra Libre ▪️Gin & Tonic (Gordon's) ▪️ Pelinkovac Maraska (Croatian Liquer) ▪️ Smirnoff Vodka ▪️ Gordon's Gin ▪️ Jim Beam Whiskey ▪️ Medovukha (Honey based Liquer) ▪️ Viljamovka (Pear Brandy) ▪️ Jose Cuervo Tequila ▪️ Johnnie Walker Red ▪️ Karlovacko Lager (Self serve from seperate machines) ▪️Red & White wine (Self serve from seperate machines) Other is available but will be charged for. ▪️ Croatian Branded Soft Drinks (These are from self-serve machines and as others have mentioned, they are very sugary and high on syrup) ▪️Tea/Coffee - Again, self serve machines No cocktails or mocktails are included as with other european AI resorts. If you think of a drink that is not listed above, you will pay extra for it) Note: When TUI says that some soft drinks are included, these DO NOT include branded soft drinks such as Pepsi, 7UP, etc. These are available from the bar but you will pay for them. If you order a say, Jim Beam and Pepsi, you will be charged for the Pepsi. Bottled water is not a part of AI. Nor do the rooms include water. You will need to pay for these extra or purchase water from the near-ish-by supermarket. (Tap water is safe to drink in Croatia) Water is available though at the self-serve soft drink machines and we did see people filling large thermos style bottles from these machines. There was no extra charge pushed on us at check-in as some of the older reviews mentioned and you are given a paper list of everything included. What was strange was getting a drink from the pool bar. Ordering the included beer was a straight up, pour and walk away but ordering the included Aperol required a scan of your watch and signing of a Zero Euro receipt. Strange. Food With AI, there is only one restaurant you can eat for free in and that is the Isola. This is buffet style and includes Breakfast, Lunch, Afternoon Snack and Dinner and does get incredibly busy. You'll struggle for a table if you don't get in there before everyone else. Breakfast included a variety of hot and cold options but does get very 'samey' across your stay. Lunch and Dinner consists of pasta options, pizza, fries and some local style dishes which so change slightly each day. Food is not the best. It can be bland and flavourless depending on what you choose. Much better food is available across the water in Porec town. The deserts are mainly small cakes, blancmange style pudding and fruit. There is ice cream available, but note this a self serve fridge that you scoop yourself and not from a machine. Once the kids have been scrambling around it, it can become off putting when the

Kinderbetreuung war sehr gut! Essen sehr sehr schlecht! Wie in einer Kantine! Die Qualität der Speisen so naja! Villa war ok. Für diesen Preis von 6360 Euro! War es auf keinen Fall Wert!

Miss Sunshine sums up the hotel perfectly! Its a beautiful hotel and resort but is a huge disappointment. The 'all inclusive' element is a joke and not what I would expect for all inclusive. Food average, drinks poor quality, dining room is worse than school canteen, the pool area is overcrowded and the lifeguards are not keeping people in check on the slides. The other pool we couldn't use the beds as we wasn't a 'v lounge' resident. Our villa room was away from amenities, we weren't able to get a drink or replenish water (wasn't replaced in the room) with out a 10 minute walk back to the main building. Staff were not interested or friendly except for the egg lady at breakfast. Unfortunately I wouldn't return here.