Vieraskäyttäjä
21. kesäkuuta 2025
We have been to probably nearly 30 AI hotels across Europe and I couldn't agree with Chris H more, regarding the AI drinks package for AI TUI 4* Guests in the main building. We travelled early May aged mid 60s. It has to be the most limited drinks package we have ever had. I too would have liked some mocktails included along with Tea at the bar and Breakfast tea and UHT milk in the room. The soft drinks allowed from the dispenser are not very good and ruined what should have been a nice vodka and orange. TUI asked for a review on our return and I put this to them in detail with examples from their other hotels including some in Croatia. I also included some other issues that follow. But it's not all about the drinks. The food was in our top 5 or so, fresh, varied and tasty. The snacks provided in the afternoon are not snacks but another full meal in themselves. OK all meals in any AI get a bit samey into the 2nd week, but if you are willing to try something different you wouldn't be disappointed and if you are you could always go back and try something different. Food is never hot/hot in AI in our experience, but it just seems that us Brits are the only ones bothered about it. Again we agree with Chris H as this being the only AI 4* hotel with restaurants on site that doesn't offer at least one visit to one of their restaurants for AI guests. The spa didn't offer courtesy sauna or steam room for AI guests either, which normally happens with TUI 4* The entertainment was poor, there was only 1 guy on a guitar that did a turn on a Saturday evening, and there was nothing going on during the day from TUI. Having said all that we thought the location of this hotel was amazing, the rooms are good, the staff hardworking and helpful, the area clean and if you book through TUI note that their rooms are at the back of the hotel with evening sun and a decent view so no need to upgrade in our opinion, as the front and back rooms appear to be identical. I would add that the shower is over the bath and I struggled as the hand rail in the bath is too low and I feel that for safety reasons for older guests who do not want to have a bath every evening that a higher hand rail should be fitted. The issues I have brought up are not the hotels fault or the rep, who was lovely, but I think that TUI needs to go back to the drawing board with this hotel and negotiate a better deal with the hotel owners. PS where was my bath robe and slippers? which I have come to expect from TUI 4* All the above sounds negative but we really did have a lovely time. Just putting you in the picture.
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