Premier Inn Poole North

Amazing, lovely clean room. Stayed for 3 nights with breakfast. Breakfast was great, loads of choice and Rob was so kind every morning! Also had one evening meal and food was so good. Would defo return.

Room was clean and tidy and the staff were very friendly and helpful. Rob at Breakfast was fantastic and did his best to get us a table, clearing up quickly, despite the busy breakfast rush. He was great with the kids too. The staff really made this location great and are a credit to Premier Inn!

Lovely premier inn as always. Free parking which is a huge bonus. Friendly staff. New member of staff working at breakfast was absolutely fantastic, made us feel so welcome.

Able to book in early. Room was clean and adequate. All staff were pleasant and helpful. Breakfast buffet was very good. This was our second visit to this hotel. Would stay there again.

Breakfast really nice and staff always helpful The new restaurant looks amazing and well mentioned. rooms are clean and looked after. Well done to staff and the manager as is clearly well looked after Thank you for a nice stay

Having just arrived we were unable to check in at 2.30pm on 10th July 25 unless we paid £15 having been advised by the member of staff. This apparantly is despite clarifying that the room was ready. There is a £15 surcharge for early check in. Check in is 3pm. All I received from from the member of staff was a lecture that if he let me in early (half an hour) for nothing then it wouldn't be fair on those that have paid £15. I completely understand the charge for pre early check in but to request £15 because we arrived half an hour early. We have always chosen Premier Inn for simple and comfortable rooms and pleasant staff. This really offended me that the member of staff was so clearly principled over half an hour it made my decision NOT to eat breakfast, or dinner and whilst I waited I did not feel I wanted to buy a drink. It backfired Premier Inn with the what I'd say was an unwelcome greeting.