Hotel Neo Gajah Mada Pontianak by Aston arvostelua

Majoituspaikan vastaus: Dear Mr/Mrs,Warmest Greetings from Hotel Neo Gajah Mada Pontianak, Thank you for sharing your experience. We're pleased to hear that you found our hotel to be a good value and appreciated the central location and parking convenience. Your feedback regarding bathroom cleanliness is valuable to us, and we will work on improving this aspect to enhance guest satisfaction. We look forward to welcoming you back in the future. Regards, Exsan General Manager

Majoituspaikan vastaus: Dear Bapak/Ibu,Salam Hangat dari Hotel Neo Gajah Mada Pontianak, Terima kasih atas masukan yang diberikan. Kami akan terus meningkatkan kebersihan serta melakukan pembaruan fasilitas secara bertahap demi kenyamanan tamu. Umpan balik seperti ini sangat berharga bagi kami untuk memberikan pengalaman menginap yang lebih baik. Kami harap dapat menyambut Bapak/Ibu kembali di kunjungan berikutnya. Salam Hangat, Exsan General Manager

Majoituspaikan vastaus: Dear Mr/Mrs,Warmest Greetings from Hotel Neo Gajah Mada Pontianak,Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed our breakfast and found our customer service and staff to be friendly and accommodating. However, we sincerely apologize for the issues you encountered regarding the hot water, lighting, and cleanliness of the bed sheets and pillow. Please know that we have addressed this with our team to ensure that these concerns are resolved for future guests. Your feedback is valuable, and we hope to have the opportunity to welcome you back for a more comfortable stay.Regards,ExsanGeneral Manager

Majoituspaikan vastaus: Dear Mr. Hendy Tandiono,Warmest Greetings from Hotel Neo Gajah Mada Pontianak.Thank you for your feedback. We sincerely apologize for any inconvenience you experienced regarding the room condition and the quality of the bed cover and towels. Your comments are valuable to us, and we will address these issues with our housekeeping team to ensure improvements are made. We hope to have the opportunity to provide you with a better experience on your next visit.Regards,ExsanGeneral Manager

Majoituspaikan vastaus: Dear Sir/Madam,Warmest Greetings from Hotel Neo Gajah Mada Pontianak,Thank you for your review. We are delighted to know that you found your stay to be of good value and overall satisfactory. Your feedback motivates us to maintain and improve our services to ensure an even better experience for our guests. We look forward to welcoming you back in the future.Regards,ExsanGeneral Manager

Majoituspaikan vastaus: Dear Bapak/Ibu Tju Li Lie,Salam Hangat dari Hotel Neo Gajah Mada Pontianak,Terima kasih atas ulasan positifnya. Kami senang mengetahui bahwa Bapak/Ibu menyukai tempat kami dan merasa nyaman dengan kamar yang luas. Kepuasan tamu adalah prioritas kami, dan kami berharap dapat terus memberikan pengalaman menginap yang menyenangkan. Kami nantikan kunjungan Bapak/Ibu berikutnya.Salam Hangat,ExsanGeneral Manager

Majoituspaikan vastaus: Dear Mr/Mrs,Warmest Greetings from Hotel Neo Gajah Mada Pontianak, Thank you for your wonderful review. We are delighted to hear that you enjoyed the cleanliness and spaciousness of our rooms, as well as the wide variety of delicious breakfast options. It's also great to know that our staff was able to assist you with their helpful and friendly service. We look forward to welcoming you back for another great stay. Regards, Exsan General Manager

Majoituspaikan vastaus: Dear Mrs. Diana,Warmest Greetings from Hotel Neo Gajah Mada Pontianak, Thank you for sharing your kind feedback. We are thrilled to know that you enjoyed our convenient location, as well as the service from our team. It's also great to hear that you found our breakfast delicious and satisfying. We look forward to welcoming you back soon for another wonderful stay. Regards, Exsan General Manager

Majoituspaikan vastaus: Dear Bapak/Ibu,Salam Hangat dari Hotel Neo Gajah Mada Pontianak,Senang mendengar Anda merasa nyaman dan tenang selama menginap. Terima kasih telah memilih Hotel Neo Gajahmada, kami tunggu kedatangan Anda kembali untuk pengalaman yang lebih menyenangkan!Regards,ExsanGeneral Manager

Majoituspaikan vastaus: Dear Mr/Mrs,Warm Greetings from Hotel Neo Gajah Mada Pontianak,Thank you for the review that you have given. We apologize for the unpleasant experience related to the service that was felt. We will immediately follow up on this input with our team for future improvements.Guest comfort is our top priority and we are committed to improving our service standards so that similar things do not happen again and we hope to improve your stay experience on your next visit.Warm Greetings,General Manager

Majoituspaikan vastaus: Dear Mrs. Andria, Warmest Greetings From Hotel Neo Gajahmada Pontianak, Thank you for your feedback. Thank you for sharing your experience. It's great to know your stay was comfortable until check-out. Regarding parking, we appreciate you highlighting this for other guests and are glad to provide assistance with claiming tickets at reception. We hope to welcome you back in the future!Regards, General Manager

Majoituspaikan vastaus: Dear Ibu Kaluna, Terima kasih atas ulasan sempurna yang Ibu berikan. Kami sangat senang mengetahui bahwa Ibu merasa sangat puas dengan seluruh pelayanan serta fasilitas kami. Ulasan seperti ini menjadi motivasi bagi tim kami untuk terus memberikan pelayanan terbaik untuk setiap tamu. Kami berharap dapat menyambut Ibu kembali di kunjungan berikutnya. Salam Hangat, General Manager

Majoituspaikan vastaus: Dear Ibu Carolina Ivy, Salam Hangat dari Hotel Neo Gajah Mada Pontianak, Terima kasih atas ulasan dan rating yang Ibu berikan. Kami senang mengetahui bahwa Ibu puas dengan kebersihan kamar, lokasi strategis, serta kelengkapan sarapan kami. Kami juga menghargai apresiasi Ibu terhadap proses check-in yang cepat. Umpan balik ini sangat berarti bagi kami untuk terus meningkatkan kualitas layanan. Kami berharap dapat menyambut Ibu kembali di kunjungan berikutnya. Salam Hangat, General Manager

Majoituspaikan vastaus: Dear Ibu Thalia Tong, Salam Hangat dari Hotel Neo Gajah Mada Pontianak, Terima kasih atas ulasan positifnya. Kami senang mendengar bahwa Ibu puas dengan lokasi serta pelayanan yang kami sediakan. Kami akan terus berupaya untuk mempertahankan kualitas dan meningkatkan layanan demi kenyamanan Ibu di kunjungan berikutnya. Salam Hangat, General Manager