Ponta Mar Resort

Super recomendo, lugar muito giro. Os Colaboradores são simpaticos, o Eddy super atencioso. A recepcionista muito acolhedora. O lugar é mesmo em frente a praia na entrada principal. Pode-se ir a praia a pé, esta no centro de tudo, dá para caminhar e conhecer os restaurantes a redor a pé. O restaurante da casa também confecciona muito bem, o pequeno almoço e o jantar é bem variado. Voltaremos com certeza.

Fantastiskt läge med potential till förbättring Fantastiskt läge precis vid havet. Vi fick ett renoverat rum. Stort och nytt kylskåp med frys. Dock saknas spegel i badrummet. Inga krokar någonstans att hänga upp t ex handdukar på. Ingen hand handduk. Endast en dusch handduk. Plaststolar att sitta på.

The staff at Ponta Mar have ZERO professionalism. I booked our stay with Candido for 4 days and we agreed that breakfast and dinner will be included in the final price. During our stay, we were expected to pay for dinner as Candido did not process our booking correctly and he refused to take any responsibility for anything that he may have done. We ended up going out of our budget because of the incompetence and lack of professionalism. Furthermore, the waiters and waitresses at the restaurant have no clue what they are doing! We were given 3 menu's of which we were given no context and every time we ask about a specific item on the menu, the waiters laugh and have to go and ask someone for clarity. Our breakfast was always cold and we would wait for close to an hour for our food to be prepared. this shows that there was no training whatsoever! Our showers and bathroom basins were not cleaned properly. We are extremely disappointed with the customer service we received at this place and we would never visit again or recommend it to anyone else. If you're going on vacation to Maputo/Ponta De Ouro, DON'T GO TO PONTA MAR RESORT!!! YOU WILL REGRET IT!