Marieandfamily100
16. huhtikuuta 2025
We stayed in the Western-style room with bunk beds, which the kids absolutely loved! It was a fun feature for them. However, the room itself had a few issues that made the stay uncomfortable. The fan control was broken, so we couldn’t adjust the speed, and the air conditioning was very dated and barely worked. It was so ineffective that some guests resorted to leaving their room and balcony doors open just to get proper airflow and ventilation. Not to mention no kettles in the rooms you make a tea! Another issue we noticed was with the water. Both the taps and showers would initially run discoloured water - it took a minute or so before it cleared enough to use. We didn’t report this to the hotel, as we we saw plumbing in and out of different rooms with it making no difference and assumed it was just due to the building being older, but it was still a bit off-putting. Before booking, I contacted the hotel through WhatsApp to check if the outdoor pool would be open. They advised it wouldn’t be, which was fine, but unfortunately, the indoor pool wasn’t much better. It was extremely warm and had poor ventilation, making it uncomfortable to use for extended periods. The overall feel of the hotel was quite dated and in need of some refurbishment. On the positive side, the staff were lovely - very friendly and hardworking. Breakfast was one of the highlights, especially thanks to the chef who made omelettes and pancakes fresh each morning. He was great with the kids and always had a smile. Dinner, on the other hand, was repetitive with limited variety night after night. They even served us RAW chicken the first night! Service was often slow, which seemed to be due to the hotel being understaffed, especially during peak times. Lastly this is a non smoking hotel but despite this, guests were freely smoking around the grounds!
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