Borgobianco Resort & Spa Polignano - MGallery

地理位置非常差，在一片荒無人煙的地方，shuttle bus很少，還不保證有位置，打出租車至少要等半小時，而且特別貴。早餐在樓頂，四面漏風，飯都是冷的。房間特別小，設施很簡陋，國內2星酒店感覺，淋浴水流很小，而且不封閉，洗完又冷還滿地是水，絕對差評，千萬要避坑！

Siamo arrivati dalla Francia per partecipare a un matrimonio e abbiamo soggiornato in questo meraviglioso resort. Fin dal primo momento, Laura, l’hostess della reception, si è distinta per la sua professionalità, gentilezza e una straordinaria attenzione ai dettagli. Ha organizzato un’accoglienza speciale per noi, facendoci sentire davvero i benvenuti. Durante tutto il soggiorno, Laura si è sempre assicurata che tutto fosse perfetto, rendendo la nostra esperienza indimenticabile. Un grazie di cuore a lei e a tutto lo staff per aver reso questo momento ancora più speciale. Torneremo sicuramente!

Very good for a four star hotel ( but if claiming 5 star then maybe not, unless different standards in Italy). Beautiful setting and nice rooms (we had a sitting room, porch, and lovely view over the fields to the sea). Pool has chipping paint all over needs a cleaning and repainting, and it would be better if the area that looked to everyone like a hot tub ( everyone approached it and tried it) was heated. Even better if the pool had some solar heating for the shoulder season. I like cold pools but whoa! The restaurants were short staffed? There seemed to be just one senior waiter working very hard and trying to coordinate a whole lot of other staff fumbling around. The one hour a day restriction on use of the gym and spa was annoying especially since hotel was clearly not full. Another thing they don’t tell you in advance is that the shuttle to town does not run nearly often enough or with enough capacity or right to the beach. Taxis are €35 one way for a 15 min trip; €45 after 9 pm. Nor is there any beach set up like some other off-shore hotels I’ve been to. Would stay here again but still people should know about these limitations.

WOW! The photos online don’t begin to capture how beautiful Biancoborgo really is. From the moment we arrived we felt instantly relaxed. The staff are wonderfully attentive, delivering the kind of service you’d expect from a true 5-star hotel. The grounds and rooms are immaculate, and breakfast was outstanding. The pool and pool bar make for a perfectly lazy afternoon, and the complimentary shuttle into Polignano is excellent, frequent enough that you can fully enjoy the town without ever worrying about the drive back. Every team member we met was fabulous, especially Giovanni and the two Federicas at reception, who went above and beyond to help with reservation changes and any questions we had. A genuinely exceptional stay. A great home base if you wanting to explore Puglia. We will be back again

Fabulous property. Great team of staff, excellent pool & bar area. Excellent Spa experience as well. Worth trying the White Restaurant as well - superb views from the balcony. Courtyard suite was very spacious with a great bathroom. Good free shuttle into the town as well - a must as parking is manic. All in all a superb first stop when arriving in Puglia.

Beautiful property and wonderful staff. These are some of the nicest people we have ever met in all of our travels. The reception staff is amazing. They went above and beyond to help us with any situation. They orchestrated drivers, dinners, rental car, and even spoke with a local business on our behalf to handle a delivery. They are truly caring people and this made our stay an even greater experience. We would give them more than 5 stars if we could.