Ok Stay
The hotel has a central location withing walking distance to downtown area. The hotel staff were very Friendly and professional, but the hotel is in need of some upgrades. The bed was very uncomfortable and the room had a distinct smell.
Käännä
Vieraskäyttäjä
Majoittunut Nov 2024
Muu
5.0/5
Ylivertainen
Lähetetty Nov 23, 2024
I had a great experience staying at the hotel!!Room was great and the view from it was even better!! Must visit destination while staying at Pokhara!! Also had a lovely jaccuzi experience in open rooftop and also friendly staffs guiding throughout my stay!!
Käännä
Vieraskäyttäjä
Majoittunut Nov 2024
Muu
5.0/5
Ylivertainen
Lähetetty Nov 23, 2024
I had a very great time at Hotel Shaara. The rooms, the food, the view and everything else was amazing. The best thing I loved about this hotel was the rooftop infinity pool overlooking the lake the mountains and the beautiful City of Pokhara. I highly recommend this hotel.
Käännä
Vieraskäyttäjä
Majoittunut Nov 2024
Muu
5.0/5
Ylivertainen
Lähetetty Nov 23, 2024
It's great hotel on the town nice view from rooftop mountains,lake and city view nice hospitality all staff are good.my family are happy I request or advice other to visit this hotel it's great hotel I like it my family was happy,Thanks hotel Shaara family
Käännä
Vieraskäyttäjä
Majoittunut Oct 2024
Yksin matkustavat
2.0/5
Lähetetty Oct 27, 2024
My first room had a major leak in the toilet that made the bathroom floor wet. The outlets by the bed were also loose and wouldn’t charge anything, but I could have lived with that. They asked if I wanted the plumber to come fix or a room switch. I requested another room. The second room had a dirty bathroom and another toilet leaking on the floor. The bathroom also had mold, hair in the shower, and a musty smell. I asked them to clean it, then I learned the room did not have a safe. I was told that it was a different class of room that didn’t come with a safe, and they would bring one. I requested that a plumber come fix the first room, but the plumber couldn’t arrive today. So I requested another room. They told me there was no availability. However, when I look in online booking, there is availability for an upgraded room. I’ve asked for the upgraded room and am waiting to hear back. The upgraded room is literally only a $15 difference per day. I shouldn’t have to ask for this. They should have just offered it or asked me to pay the difference. I’m posting this review, right now, because I am frustrated by not having this resolved quickly. If they fix this, I will post an updated review.
Käännä
Vieraskäyttäjä
Majoittunut Oct 2024
Pariskunnat
3.0/5
Lähetetty Oct 3, 2024
The staff was very friendly and it is in a great location; however, overall a disappointing stay in Pokhara. Our room and bathroom could have used a renovation (furniture was worn/beat up) and some items were not entirely cleaned. The bathroom sink had mothballs in it, so our bathroom and room had a mothball smell. While the rooftop had great 360 views, the pool was green and it appeared the rooftop “wasn’t open” (we were there the last weekend in September).
Käännä
Vieraskäyttäjä
Majoittunut Sep 2024
Muu
5.0/5
Ylivertainen
Lähetetty Sep 20, 2024
Stayed here for 3 nights with my tour group. Truly amazing Nepales hospitality from all level of staff. Privileged to meet the friendly Director, MD and GM of the hotel while having breakfast at the lobby lounge. The top floor of the hotel offers a 360° view over looking the majestic Hamalaya range. I travel extensively and been to countless of hotels. But this hotel serves one of the best scrambled eggs. The best in fact. Going to miss this for one year at least..sad. I will not hesitate to book this hotel again next year for my tour group. Thank you Hotel Shaara, Pokhara.