Residence City Garden - the Best City Hotel for 2022-2023 at the Bulgarian Tourist Awards

The hotel is fantastic! The rooms are spacious, with comfortable beds and pillows. The staff is very friendly, and the food is excellent. The hotel is just a 4-5 minute walk from the city center and the Kapana district, and it's also close to a beautiful park. The bathroom is well-equipped with everything you might need. The food is fresh, delicious, and beautifully presented. I recommend this hotel without hesitation!

A Garden Spot for a Great Stay The hotel is in a lovely location, just across from a beautiful park, and a short walk from restaurants, shops and the Plovdiv old city. The staff were helpful from the start, with restaurant recommendations and other very useful info (e.g. the nearest ATM). And my room overlooking the park was quiet, comfortable, and clean

Below par During my recent stay at the Residence City Garden in Plovdiv, I had the opportunity to experience the Presidential Suite. While the suite boasted a comfortable bed and stylishly appointed bathrooms that enhanced the room's luxury feel, there were noticeable issues that impacted the overall experience. Firstly, the absence of a hairdryer was a minor inconvenience that could be easily overlooked if not for other shortcomings. The minibar, unfortunately, failed to keep its contents cold, which was a disappointment. Additionally, although the bathrooms were generally nice, they occasionally emitted a sewage smell that was quite off-putting. The hotel itself seemed underpopulated during my stay, which might appeal to those seeking a quieter environment but could also detract from the vibrancy often enjoyed at busier establishments. As for the breakfast, I would advise future guests to steer clear of the Bulgarian option as it did not meet expectations and left much to be desired. In conclusion, while the Residence City Garden has the potential to offer a pleasant stay with its serene location near Tsar Simeon Garden and stylish accommodations, some aspects of the service and amenities, like the breakfast and functional issues within the suite, need attention to truly reflect the luxury it promises.

I stayed in the hotel 2 times. Once during July and once during August when I was in town for business. The room is big and clean. You have a lovely view to the park. At night it's nice to walk around the part. Hotel breakfast is great. The Staff is friendly and helpful. Recommend to anyone that is looking for a good 5 star hotel in Plovdiv.

This was one of the most delightful friendly boutique hotels we have stayed at in 20 years. Great location right opposite a beautiful park and a short walk to the old town and the archeological features The front desk staff, Nina and Nadia were so friendly and efficient. They made for a memorable stay.

Very close to the centre of town, easy access to other dining facilities, pleasent access to the park and water features. Felt very safe about walking around at night