Hotel Guiones

Spent one week during my Barefoot Travel Surf Camp in Hotel Guiones. Very good hotel with great staff ready to help in anything I needed. Nice outdoor patio for own morning yoga practice. Very good location close to beach and quiet spot in the quiet village. Likes the feeling of living in the middle of jungle and still having all the comforts of good hotel. Very nice pool area and hotel’s own El Local restaurant for breakfast and dinner.

The rooms are small but quite nice if a bit rustic, but the food is very average and it’s not great value for money. First the good - the rooms are bright and airy and have a nice beach vibe, although it’s all quite old and feels a little run down. The property is very jungly so you really feel like you’re staying in the rainforest. The reception staff are also very nice and helpful. Cleaning staff were also lovely. Pool is also nice and because there are not lots of rooms it’s never busy despite the fact we were there for Christmas week and they were full. Then the bad - when the sun doesn’t shine, there’s no hot water! Apparently it’s provided by solar panels on the roof of each cottage so no sun = no hot water. The restaurant is also pretty poor. Breakfast was included but there’s no buffet and you only get filter coffee, a glass of orange juice, and one dish which is a rather stingy portion. As an example we ended up having an argument with them because an order of French toast was literally just one piece of toast. For an adult with no buffet to fill up on that seems very mean. They did say they could do another piece for an extra $5 but when you’re paying over $500/night for a room that just seems a silly and trivial thing to argue about with your guests. The service in the restaurant was also absolutely hopeless. Every single day they would forget at least one persons order, or get it wrong, or it would just take ages. We stayed there for a full week and by the end we were tearing our hair out with frustration. I started wondering if our server was actually stoned as she moved so slowly. The restaurant really needs a new manager and the staff a big kick in the ass. Overall my summary is that this is a nice property which could be soooo much better with some small improvements and some better restaurant staff.

We spent 5 nights at Hotel Guiones and had the most wonderful stay. The staff were very friendly and helpful. The staff helped book all of our excursions and made sure we had everything we needed. The room and property were very clean and comfortable.

Very nice property /grouds but have reached out to property several time with no response had many ant bites and bug bites advise property and no response still trying to reach property for my invoice and no one has responded to me

One of the coolest hotels we’ve ever stayed at! We were beyond thrilled with this hotel. Everyone was so friendly and helpful. Our room was absolutely beautiful as well were the hotel grounds. My only disappointment was that I only booked 2 nights. I would have liked to stay longer!

Decepcionante Não cumpre o que promete, o hotel é razoável, apesar de bonito não possui serviços básicos parecendo mais um hostel. O staff é muito ruim, parecem estar fazendo favor em atender.