Hacienda Real del Caribe Hotel

Me gustó mucho, muy bien ubicado. Camas cómodas, limpio, muy buena atención

Bonne emplacement au centre ville de playa , proche de toutes les activités et c’est pas cher . Bien nettoyer et le service de chambre très active et à l’heure .

This hotel is perfectly located on a block away from the main *****. You can hear the music carry over from nearby bars but that didn’t bother me, it’s expected in a location like this. Upon checking in they give you a tv remote and tell you not to move the thermostat. The AC was fixed to run all night and did not have an automatic feature, so it made for extremely cold nights. The reason I lowered the rating is the customer service. You are given only two towels and there was no hand towels at all. I tried calling the front desk but nobody answered the 6 times I called. I had to go down and grab one myself where I was asked to sign one out. No big deal. However, the following day housekeeping took this towel and never replaced it. I hope I don’t get charged for a small hand towel