Los Cardones Boutique Village

Great location, good breakfast, clean rooms and pool, friendly staff. Recommend

Me and my partner stayed at los cardones in september 2024. It was very noisy of an evening and there was no air con. Before arriving i emailed the hotel multiple times and was ignored which gave me cause for concern. Regardless of the short comings me and my partner had a good time. On the last day we packed for the airport and whilst we popped back into the room for a final look around to confirm we had everything our bag was stolen from outside the room. It should be noted that los cardones is a gated resort wherein noone except staff and fellow guests have access. The receptionist told us that we were to blame and refused to check the cctv. We had to leave as our flight was due and followed it up once home. Once the police were involved they found it was a member of staff (which los cardones later claimed was a contractor) that stole our bag. The bag was recovered and los cardones attempted to post it to me. The bag is now in a post office in tenerife. I am having to go back to tenerife to collect my bag. Los cardones asked if i would like 1/200€ compensation, i declined and asked for accommodation whilst in tenerife to collect my stolen luggage. Los cardones have since ignored all correspondence. Awful people awful service. I will be making my own plans to collect my stolen luggage and seeking advice on claiming compensation from los cardones.

Estancia para pocos días Estudio amplio sin aire acondicionado. La cama buena. Desayuno correcto. Tiene piscina. El personal del hotel muy amable. Tuve problemas de ruidos. No es un lugar muy apropiado para una persona sola, más bien familiar.