Spring Hotel Vulcano

Lovely hotel at a very good location. Modern, nicely decorated for Christmas. Polite staff, good choice for breakfast and dinner. Christmas dinner was something out of this world( been to many hotels, but Xmas dinner now will be hard to match). Not sure if it is always like this but we were the youngest in the hotel(43&47)during the first part of holidays and only later some other younger people joined us. The average age was 60's 😁 This hotel is not orientated to children but for us it was perfect- no screaming and shouting and our girl had fun in the pool by Herself and her cousin🤣 I wanted to book Spring Hotel Bitacora at first but now I am thinking that I made an excellent choice . That said, I might try it out next time just because of the All nclusive service Bitacora provides. It was a nice quiet stay so if you expect something like Turkey, eith music around the pool, kids disco and shows, this hotel is not for you. We were half board and 4 days we ate at the pool bar and were never disappointed. Good food and reasonable prices. We didn't book UP option because we were with the kids( it's for 18+)but if I ever come without them- I will try it out! Pros: Very good location Modern hotel Heated pools( wheelchair friendly) Good food and service Cons: No shampoo in a room! It's a first for me 🙈 The tiles in the pool (mosaic) need replacement. My daughter filled probably half of the carrier bag from the bottom saw of the pool🤣 All in all- perfect stay and believe me, I am picky. It is one of the hotels I would recommend to my friends and family

Le UP est juste top mais seulement quand il n’y a pas grand monde !

First impression of hotel - very clean, welcoming and staff very friendly - helped us with the self check-in option. Offered us a welcome drink whilst we checked in. Rooms are very spacious, clean and modern. Standard selection of English tv channels, but tends to freeze a little. Location is good - a short walk to the main playa strip. Breakfast has lots to offer and available until midday for the late risers! Snack bar is great, it’s open from 10am for drinks and 12.30 for food (closes at 5pm) and offers plenty of variety and very reasonably priced, payment by card or charge to room. Daily pool towels available, a good size as are the sun beds and plenty of the latter. Water bottle fill up stations are located all around the hotel.

Wonderful hotel with friendly staff Checkin / checkout seamless Room large and spotless Breakfast was excellent with many choices from early to 12 pm Beautiful reception area ❤️❤️ Would definitely return and recommend Great location

Hay una tubería de metal que sube por un costado del hotel y que hace ruido de helicóptero día y noche. Imposible dejar la ventana abierta o disfrutar del balcón. El hotel está muy bien ubicado. Es magnífico. Pero imposible descansar. El ruido continuo es insoportable.

We have stayed at the Vulcano on previous occasions and was our favourite hotel to stay in Playa de las Americas , On this visit in March 2025 it all changed as soon as we checked in... On entering the hotel we we were directed to an automated checking in facility at the front of the manned reception desks, what has happened to this supposedly 4 star establishment making guests check themselves in like a Travelodge ?? A member of staff had to hover over us to complete the process so why not just go back to the usual system where he just checked you in normally?? Madness . The next problem was when we asked for the safe actuator magnet that kettle you operate the room safe , there was none available!! What the hell is the point of having across safe if it wont work ?? The guy on the desk told us to ask the following day if there were any available.. this really isn't acceptable as the resort is well known for pickpockets and the choice of leaving passports, money credit cards ,phones and tablets unguarded in your room or taking them out with you is not a good choice either way.. ( we did kick up a fuss about this, but there is nothing they could do my wife had to hang around the reception next day waiting for somebody to return a magnet) the galling thing is they charge you for use of the safe, I have travelled all over Spain and even in cheap hostal and hotels there is never a charge for a safe ! So to the room, a standard room , street view which we font mind , but right underneath our window is a homeless guy living in a bush, if I wanted views like this I would have booked a holiday in India! On inspecting the balcony and finding the great view of the homelss guy underneath our window we were more than disappointed to find a half eaten pizza in a box on the balcony ledge ( great housekeeping) , on contacting reception to complain and asked for a room swop we were told that wouldn't be possible for a few days ( which I doubted as they were no where near at capacity ) they did send a maid up to clean up the left over pizza though. The hotel offered us a room swop in few daysctime which we devlinedvin what so much troublecto pack up and move , we got the safe key after a lot of asking , the room itself was careworn, the flooring was lifting the furniture was battered and veneer peeling , black marks on the bathroom celing, also whilst there was a kettle and few packets of coffee in the room there were no mugs to actually make coffee Marvellous had to ask for those as well..these may seem trivial points but they all add up ..around then pool people had ," reserved " their sunbeds early something I thought was done anymore , but on first glance there seemed plenty of spare beds, until we got a closer look and found the ones that hadn't got a towel on were actually broken and unusable the same as the umbrellas most were broke.... The only positive thing I can say about the hotel is the position is great the breakfast was unb