Apartamentos Pirámides – valokuvat

Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to share your feedback. We apologise to hear that your recent stay with us has not met your expectations, especially as a returning guest. This is certainly not the experience we strive to provide at Piramides Resort. Our housekeeping and maintenance teams work diligently to ensure rooms are clean, safe, and functional for all guests. If any issue is found, we always encourage guests to report it directly at reception so it can be resolved swiftly. Communication is key, and we’re always here to help when approached directly. Please note reception team is always happy to help you. We value all our guests—especially those who return—and we take pride in offering a pleasant experience and we will send your opinion internally for revision. Best regards, The Hotel Management

Majoituspaikan vastaus: Sehr geehrter Gast, vielen herzlichen Dank für Ihre Bewertung und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns und der TripAdvisor-Community zu teilen. Es freut uns sehr zu hören, dass Ihr Aufenthalt in unserem Haus Ihre Erwartungen übertroffen hat und Sie insbesondere mit dem Zimmer, dem Ausblick und dem gastronomischen Angebot zufrieden waren. Besonders Ihre Beschreibung des Frühstücksangebots wissen wir sehr zu schätzen – schön, dass Sie eine passende Auswahl gefunden haben. Auch Ihre Anmerkungen zum Badezimmer – insbesondere in Bezug auf zusätzliche Haken und einen Toilettenpapierhalter – nehmen wir dankend zur Kenntnis. Wir werden diese Punkte gerne intern weitergeben, um unseren Gästen zukünftig noch mehr Komfort bieten zu können. Was den Trubel rund um den St. Patrick’s Day betrifft, verstehen wir gut, dass dies ein eher außergewöhnlicher Tag war. Umso mehr freut es uns, dass Sie dennoch Ruhe finden konnten und Ihren Aufenthalt genießen konnten. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen – vielleicht zu einer ruhigeren Jahreszeit – und wünschen Ihnen bis dahin alles Gute! Mit freundlichen Grüßen, Die Hotelleitung

Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to share your experience at Piramides Hotel! We are thrilled to hear that you enjoyed your stay with us once again and that our team made you feel welcome. It’s wonderful to know that Manuel helped keep the party spirit alive—he truly enjoys making sure everyone has a great time! I’m also glad that you appreciated the variety of food and drinks on offer. The fresh baguettes and Brussels pâté are indeed guest favorites! It’s always fantastic when guests connect with each other and make new friends during their stay—that’s what makes the atmosphere here so special. We’ll be sure to share your kind words with our staff, as they will be delighted to know they helped make your stay memorable. We can’t wait to welcome you back for another lively and enjoyable holiday. Thank you once again for your kind words and loyalty to Piramides Hotel. Warm regards, The Hotel Management

Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to provide your feedback. While we’re glad to hear that you appreciated our central location and found your room clean, we’re sorry that other aspects of your stay did not meet your expectations. We are, therefore, saddened and surprised this was the impression you received, and we will share your feedback internally for revision. Please note our receptionist are always happy to help you, anytime. We hope you were able to enjoy the rest of your time in Tenerife. Best regards, The Hotel Management

Majoituspaikan vastaus: Dear Guest, Thank you so much for your review. We are delighted to hear that you and your family had such an enjoyable stay with us. It’s great to know that you appreciated the spacious room, clean bathroom, and lovely balcony, as well as the variety of pools and ample sunbeds available. We’re especially thrilled that you found our dining options to your liking. Our team works hard to offer something for everyone, and it’s rewarding to hear that you enjoyed the meals, from breakfast to dinner. We are so pleased that you all had a relaxing and pleasant experience, and it’s fantastic to know that even your 84-year-old family member had a memorable time with us. Thank you for choosing our hotel, and we hope to welcome you back again in the future for another enjoyable stay! Warm regards, The Hotel Management

Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to share your detailed review. We’re glad to hear that you enjoyed your stay and appreciated the great value we aim to offer. It’s wonderful that your family, especially the kids, had a memorable time and made the most of the facilities like the playground and pools. We’re pleased to know you found the apartment spacious, clean, and well-equipped for your needs. Our team works hard to ensure that all guests feel comfortable, and it’s great to hear you found the fresh towels, bed linens, and kitchen amenities convenient. While a few critters can sometimes be a part of life in warmer climates, we do our best to keep everything under control and maintain a clean environment for our guests. Thank you for highlighting our central location and the warm hospitality of our staff. We hope to welcome you and your family back for another sunny getaway in the future. Best regards, The Hotel Management