Apartamentos Pirámides

Arrived late ish. No pillows on bed. Asked reception for pillows who said the laundry is closed?? Towels aren’t changed daily which I personally think is disgusting. I change my towels daily at home.

Отель популярных, большой, шумный, удобно расположен. Началось знакомство с отеля с негатива. Бронировали номер на 3х. Добрались до отеля в 2 часа ночи, благо ресепшен работает круглосуточно. Выданный номер встретил нас тараканами! На ресепшен не сильно охотно поменяли, сказав что мест особо нет, но выдали номер на 3м этаже с хорошим видом, где краешком видно море. Но в номере бельё было только на 2х. Будучи уставшими поделили 2 комплекта на 3х и с утра вернулись на ресепшен с просьбой выдать третий комплект. Однако, на ресепшен решили выдать нам другой просторный номер в соседних 2х-этажных корпусах с террасой на крыше. Что в принципе нас и устроило. Оказалось всё не так плохо, несмотря на то что отель не новый и довольно шумный. Номера просторные, есть оборудованная кухня, шум с улицы сильно не досаждал. Уборка несколько раз в неделю. Расположение у отеля хорошее, есть и где прокатную машину запарковать (после небольшого поиска свободного места), за углом большие магазины, автобусная остановка, до пляжа 5-7 минут пешком. Отдохнули хорошо! Цена в принципе соответствует уровню. Про питание ничего не скажу, т.к. брали без питания.

THIEFS !!! CLEANERS STOLE MY PHONE MONEY AND PASSPORT FROM MY ROOM AND STAFF REFUSED TO HELP THE RECEPTION ARE RUDE AND KEPT CALLING MY 13 YEAR OLD CHILD SEXY I TOLD THEM I WOULD CONTACT POLICE AND THEY SAID GO THEN YOUR A TOURIST THEY WONT BELIVE YOU

I wanted to rate this as good. As a budget hotel I found it was fine. I was worried as I had read the reviews. I was there many years ago and it looked the same it really needs an upgrade. That said we had a lovely stay. The staff were really friendly. The pool was a nice place to be although the beach was also a nice change. My top tips are Take own towels and plastic glasses for pool bar. Fire stick for tv. Noise cancelling headphones and go self catering. You will need to pay a deposit for safe key , tv remote and hairdryer.

Piramides Resort from Dec 20th to 03/01/25 - we booked with Love Holidays we were not told this was a “VIBE” hotel which the Jet2 Rep told us means a ‘Party’ hotel where anything goes. Hotel has 3 Stars - personally it’s only a 2 star if that! Bathroom was shocking no soap dishes just a bar left sticking out wall - also nowhere to hang towels. restaurant was a joke so loud staff clattering dishes + Cutlery when clearing away. We were all inclusive but didn’t eat many main meals on an evening we went out to eat most of the time as the food was awful. Breakfast was the best but still couldn’t eat in Restaurant too noisy - we used the outside dining space. The so called bar - what can I say - it was so loud - nothing about the space looked inviting. All the drinks including a cup of tea were served in paper cups! We were constantly woken up several times in the night by people banging doors/ arguing swearing totally disrespecting those already in bed - this was during the early hours - 2 am 3 am even 5 am - we complained to Reception one morning at 3 am when this man was hanging out on his balcony shouting + swearing on the floor below. Security was sent to deal with him - but it was not always dealt with straight away. There were many complaints made by other guests in the hotel. Wasn’t very clean in some area’s poor lighting at night in the corridors seemed many of the staff just couldn’t care less. The Hotel website is very misleading they show modern facilities - which was not present in our apartment. I would not recommend this hotel to anyone - Piramides Resort Playa de las Americas was not worth the money we paid - extremely disappointing!

Don't always believe everything you read on Trip Asvisor! We stayed for 6 nights for some winter sun and got exactly what we expected and what we paid for as a 3 star. Hotel is dated and a little rough around the edges but adequate and in a great location. As all inclusive the food and drinks were fine, freshly baked baguettes at every meal were a welcome bonus. No AC in rooms but you can hire a fan. We wouldn't stay in the popular months due to space for sunbathing and the layout but would recommend for the quieter seasons.