Vieraskäyttäjä
3. marraskuuta 2023
When we got there the concierge was very nice and friendly spoke English well but all other staff did not, we had three apartments, two were very spacious, one was very cramped and dark, all apartments had cockroaches in and were dirty, one of the staff member actually killed a cockroach in front of us inside one of the apartments. One apartment had a flooded toilet on arrival too. The apartment’s mostly accommodated workers who sell stuff in Tenerife on the street and also many people were taking ***** on the roofs. Some buildings were non-liveable around us, we could here the clubs beside us, we might as well been at the club. When complaining about this all the staff were very rude, they tried to fix some problems but not all. We decided to leave the apartments after 1 night, when handing the keys back all the staff were very rude and made us feel very awkward. They just took the keys and did not say anything. Pool was drained and fenced off. If the apartments were looked after it would of been a lovely place and location is the best part about it. It’s a shame.
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