THB Royal

We arrived late , receptionist very helpful she notice that I’ve only booked for Myself I forgot to put my husband name My fault ! But. Thought they only charge per room not person ! But anyway , she let me off .far from walking to main centre taxi is 5 € only .

Staff were friendly and helpful, and the facilities were all clean and in order. There's two pools, with the one closer to reception being considerably warmer than the other and being where most of the hotels activities took place. Had booked this up quite late, so really wasn't expecting much, but I'm happy to say that I was pleasantly surprised and I'd definitely book up here again.

Disappointing, could be so much better. Certainly don’t do the All Inclusive. When we arrived we were happy with our room on ground level around the zen pool. Nice looking buildings and pool area. Zen pool area is the quietest. We had a junior suite and the room itself was basic but absolutely spotless and the beds were really comfy. Although on day 4 a drains smell started to arise in the bathroom. Thankfully we were leaving the next day but I fear this would have been a problem if we were staying longer. Unfortunately all the pools including the children’s pools were ice cold. They really were unbearable. I struggled to get in the pool myself and when I tried to take my 2year old in she shrieked and burst into tears upon entering with shock as it was so cold. Needless to say that was the pool ruled out after 20 seconds on day 1. At least have the small children’s pools heated, that’s not a lot to ask in February when it’s a family resort. The bar at the zen pool was closed the whole time we were there so we had to shlep down to the main pool area to get a drink during the day. This was a pain. As for the drinks… beers were ok but the white rum tasted like coffee and the cocktails were rank. The Coke was also flat the whole time we were there ! The food was dire. One big canteen with food that was barely edible. I even struggled at breakfast to find something half decent. Our daughter has a cows milk allergy and practically everything they put out had cows milk in it. We were all inclusive so this was really, really disappointing. We’ve stayed in 4* AI before and this is defo no where near 4* . Unfortunately we won’t back to this hotel.