Relaxia Lanzasur Club - Aqualava Water Park

Great people working at the hotel. Really lovely area. Not many options for gluten & dairy free food. But the team was creating some nice desserts for me as gluten & dairy free. Rosa from the kitchen was always trying to help. Accommodation for people with disabilities is limited.

Ya es la segunda vez que he cogido este apartamento y me gusta mucho ,tranquilidad por supuesto todo limpio las habitaciones y el socorrista la verdad es un crack nos ayuda siempre en nuestra estancia gracias José el número 1 . Volveremos seguro

This is our second stay at the relaxia overall we had a lovely holiday the rooms are cleaned regularly, the furniture could be doing with an upgrade the sofa bed especially. The rest of the room Had exactly what I needed for my Families stay. The pool area was clean and tidy with plenty of sun loungers there wasn’t a fight or stampede to go and reserve a lounger albeit we went in March and not the height of summer. Restaurant- breakfast was good you Would always find something to eat from a continental to a full English Lunch at hotel restaurant wasn’t as good as the pool bar area or the restaurant within the water park these areas where better suited for us as we had a 4 year old who likes chips chicken burgers and hot dogs as well as this the food was always warmer at the water park something the main hotel restaurant fell down on as soon as the food hit your plate it got cold. Dinner within the main restaurant was ok in my opinion very repetitive most nights there was pork as the meat of choice and sometimes you had to guess what the food was as the weren’t great at keeping the signs up for the food dishes. I was also travelling with a 7 month Old I brought my own food for the baby but the high chairs need renewed none of them had working safety straps she kept falling forward in it. The high chairs didn’t have tray tables which yes I could have done without but would have come in handy as the ones in water park had both straps and table and my little girl sat perfectly and got to eat there and had her little toys on the table to keep her entertained. whereas the restaurant one I didn’t feel safe to have her in so she spent breakfast and dinner time In her pram as we went to water park or Pool area for our lunch . Entertainment - the team are really good And hard working from Half 10 in morning around the pool area doing aqua aerobics ping pong and the blue mat in water where you run across they also do the kids mini disco my 4 year old loved but it was only on for half an hour from 8-8:30pm then, There’s nearly an hour gap of just background music until the main entertainment comes on which is usually an outside act that comes into the hotel, I feel this time could have been better utilised to keep kids entertained as it is largely occupied by kids. There is no entertainment at all on Thursdays this was the same when we came in October 2 years ago again not sure about summer time as only been out of season. Entertainment team finish at 10/10:30pm most days Saturdays later as no outside entertainment it’s the team getting audience up for games and bingo beforehand. All inclusive drinks are good they also have a choice of all inclusive cocktails but they do have premium cocktails at 5euros each which are great strawberry daiquiris are amazing and you can tell there’s plenty of Alcohol they aren’t watered down. The bar is cashless so card or charge to room and pay cash on check out. The hotel reception area is Maintained to high

Very helpful from the start at the reception rooms are good size and fully equipped .Only one fault in the apartment was the shower the bath was dangerous getting in and out due to it being slippery .The food was spot on in the restaurant and pool bar good selection at the three sittings The bar very good great staff and a good selection of drinks overall stay pretty good Well done to all the staff Come again👍

as a vegetarian I struggled altho there was ample food but not a great choice of hot food. the entertainment was good but they did need more english and other languages on the water park to explain the rides. the pools were good, appreciate the heated one. the daytime entertainment staff struggled to get participants, not helped by the lack of advertising of the events, the only notice was hidden away at the side of reception .

Stayed 6 nights, quiet end of playa blanca, clean accommodation, bed & mattress uncomfortable, access to waterpark was brilliant. Breakfast was the best meal, lunch was mainly in the watermark, entertainment shows are mediocre. Good amenities gym, 2 outdoor pools one heated, didn't use kids clubs or activities. Staff are very friendly and nice, very helpful.