Vieraskäyttäjä
21. toukokuuta 2025
We’ve just completed our third stay at this fantastic family-friendly hotel within the past year. It continues to offer a high-quality experience that caters exceptionally well to both adults and children—something that’s quite rare to find. The location is great, and the staff are consistently helpful and friendly. A special mention goes to Genis at the Don Giovanni restaurant. He truly stands out as an exceptional team member—welcoming, attentive, and always made an effort to greet us personally. His hospitality added a personal touch to our stay and he’s undoubtedly an asset to the hotel. The entertainment team also deserves praise for their engaging and proactive approach, particularly with families. They made sure guests were aware of daily activities and encouraged participation in a warm and friendly manner. However, there were a few aspects this time that didn’t quite match up to our previous visits in May and November 2024. Most notably, the Don Giovanni restaurant’s menu had changed, and we found the dining options much more limited. As a result, we chose to dine there less frequently this time, though the service remained excellent when we did. On a positive note, the Kampai Teppanyaki restaurant was great—delicious food and a fun, interactive experience that even captivated our 3-year-old son. The entire resort continues to maintain high standards of cleanliness, and our room offered a lovely view overlooking the pools. One disappointment was that the gym was closed for most of our 9 day stay , so I only managed to use it once, unlike our previous visits where it was a feature I really enjoyed. While this stay didn’t quite live up to the high bar set by our earlier visits, we still had a good time and will no doubt return again in the future.
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