Vieraskäyttäjä
24. elokuuta 2024
Hotel from Hell To start with I will say the location was superb close to the Main Street and the beach but that’s where it ended. Booking with the hotel was not particularly easy as they were slow to reply and the price changed accordingly. On arrival we were told the room would be ready by 2 pm and that they would ring us as soon as it was ready but they didn’t and we got the room at 3.45. Once in the room so he room was tiny along with the bathroom was also tiny. The balcony was large and could have done with some paint and cleaning aswell as the pullout blind was in a state of disrepair with the arm on one side completely broken and stuck on with a tie wrap. The plumbing worked however the sewage smell was horrendously bad and we had to run the taps frequently for a few mins in the bath sink and bide to drown the smell. The room cleaning was basic at best with the beds being made daily over the 7 days however cleaning was poor at best with the bins not being emptied on 3 of those days and it was apparent that the floors got no attention. The toilet seat while functional was due replacement. On the sixth night I asked the lady in the reception if it was possible to stay an extra night and she told me, that they had a small room on the second floor that would be available but was very small and she preferred that we check it before taking it , she said it would be free in the morning and we could look however when I went down I was told the room was gone, I spoke to the same lady and reminded her of the conversation and said why did you not call? she replied it was vacated at 8 am and a guy came in a rented it, I asked why she did not call me as agreed and all she could do was to look down and blame her colleague while obviously embarrassed by being caught out clearly telling a lie. On the whole the holiday was great the location fantastic but the hotel and its terrible condition and will not be forgotten soon. This could easily be rectified by a little renovation and attention to detail but it was horribly apparent that the only thing they were interested was in making money and little else. I will never return or recommend this hotel and it’s such a shame as a little paint, cleaning and a little refurbishment would make this superb hotel.
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