Vieraskäyttäjä
11. lokakuuta 2023
Writing this review is proving to be challenging, but not for the usual reasons. Instead of struggling to recall the amenities we appreciated or the names of people we'd like to commend, I find myself searching for the right words to warn others. I want to strongly urge you to spend your money elsewhere. I'm trying to articulate my thoughts clearly and avoid sounding petty, focusing only on the major issues at hand because there are many, and they are deeply concerning. This hotel seized every opportunity to make our stay stressful, chaotic, and expensive. The prices only increased during our stay, never decreasing, even after we reached the "extended stay" required amount of time. Simultaneously, they made sure we never felt safe, welcomed, or cared for... a lot of effort is required for a hotel to not only make guests uncomfortable but also raise prices while making them feel unwelcome, I wish it weren't true. I wish I were exaggerating. As I type this, I'm contemplating how best to address this from my end, given the egregious actions by the hotel management (not the staff, but the actual managers and the hotel owner). Review guidelines state I can't mention names or specific amounts, but I can say this: Do not spend a dollar on staying at this hotel. I stayed for 2 weeks and caught 2 billing issues, no privacy or respect for the do not disturb notice on the door, housekeeping knocked EVERY day asking if we were checking out, to the point of redundancy and started feeling like it wasn't by mistake, never received one set of clean towels and toilet paper without me having to make at least 3 requests and waiting half the day, the laundry facilities here are disgusting and a fire hazard waiting to happen, there is trash littered all over the premises, the doggy area had no poop clean up bags available the entire time we were here, the grounds are poorly maintained not only in regard to landscaping, but there are giant active ant-piles everywhere, so if you have little kids or dogs, beware!! I was walking the dog one evening and narrowly missed planting my foot in an ant bed the size of small country. The trash receptacles outside are overflowing with trash at all times, (we were here 2 weeks) and although it appears there are a lot of "workers" and "managers" it seems like no actual work gets done around the facility. They had one front desk person at all times who is inundated, and management that doesn't assist but stands silently over their shoulder watching them. It was truly the strangest, and single handedly, the WORST thing ive ever experienced, and to think that I actually paid a small fortune to experience it, is even more disgusting. That is what I warn you about today, your hard earned money, deserves to be spent somewhere that it will be respected and appreciated, and you should be treated accordingly. Please, consider that before booking here at this location. This problem starts at the top, the hotel staff needs training on etiqu
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