Serenade Hotel

The staff is excellent 😁

Propery needs some work, google maps sent us continually to wrong address

Description is misleading The description said we’d have a microwave and talked about a shared lounge. There was no microwave and no access to a lounge. When we asked for a room with a microwave we were told there were none. Very basic room but the AC worked. Good location.

A lot of the reviews only mention location and price, so I want to provide something more well rounded. Room quality: C-. The room had a little more than the bare bones: 2 bars of soap, a shower with low water pressure (but mostly hot water), internet (worked well 2/3 days, and not at all the 3rd), a bed, a dresser and a fridge. It lacked a trash can, and other basic items you'd otherwise expect. I would also give this a higher rating if the internet had worked all three days. Cleanliness: C-. They had mopped before I arrived, but the room was in serious need of redoing. All the walls had a mix of seemingly mold, blood ( red markings), or dirt. See my attached photos. It rained a ton while I was there, so I don't fault the musty smell. Noise: F. The walls are incredibly thin, and they are apparently redoing the common area, so everyone hung out on the balcony. That meant you heard every conversation, including the family that argued at 7am about what shoes to bring to the excursion, and the group that partied on the second floor balcony from 8pm-2am every night. Even though I used earplugs, I never got more than 5-6 hours of sleep a night. Location: A . The location can't be beat; it's in the heart of Placencia. Price: I paid $100/night so interpret that however you want. I will never, ever, return here. If I return to Placencia, I will save up and stay anywhere else even if it costs more.

Interior of the room was great. Exterior of building was ok but need to clean up the back area where you park. A lot of trash and not the best impression when you park.

The pictures advertising the property were far from accurate, most of it was empty and our room was in the back , absolutely manky