Itz'Ana Resort & Residences

Beautiful resort and very kind staff! Loved the pool area and beach. Could have used a hot tub though. 15 minutes taxi ride to downtown Palencia. We were in a small room, and there is not much privacy on the balcony, could hear our neighbors a lot.

We had a lovely, relaxing five day stay at Itz'ana. The staff were incredibly helpful and cheerful. We felt so taken care of in the restaurant, around the pool, at the bar and by the house cleaning staff. Even Bob who raked the beach was friendly and enjoyable to talk to.

We had our wedding at Itz'ana this January and it was the wedding of our dreams! Sarah and Deborah took all of our ideas and brought them to life! We trusted their suggestions for the florist, cake and DJ and they didn't disappoint! DJ Khris was the best DJ! He knows how to feel the crowd to make everyone have the best time! The resort had so many fun activities for our guests throughout the weekend like paddle boards, kayaks, corn hole, yoga and more to keep everyone entertained. I can't get over how great the food was!! Any meal you choose off the menu won't disappoint! The cleanliness and attention to detail at the resort really puts it a step above. We loved the friendliness of the staff. By the end of the week we were sad to leave them. So excited to go back to Itz'ana!