Garden Inn and Suites Near Callaway Gardens Pine Mountain

This is a very tired old hotel. One word to describe....." grungy." Sadly, Pine Mountain doesn't have any other hotel unless you're going to stay at Callaway Gardens. Lights didn't work, outlets didn't work, overall just not good. Nor anywhere near worth 100$

Actually reserved this room on Priceline. It had nice pictures and good reviews. Got to the motel & the room was totally different. Had to get another room because the first room’s heat did not work. At our next room, the safety latch was literally hanging off the exterior door. There was no mirror over the bathroom sink, but you could see where it had been. The bathroom door was actually an exterior door with a full length mirror on it. We could not hang clothes on the clothes rack because it was coming out of the wall. The smoke detector was unplugged and had no battery. The heating system in the room worked better, but my husband actually cleaned the filthy air filters. The dresser had bullet holes in it. The outside stairway was rotting and unstable. We were very careful to grasp the handrail for dear life when we went up and down the stairway, especially when we were carrying luggage back-and-forth to the car. Went down to the front desk to complain and show pictures of what was wrong with the room. The front desk clerk said we needed to talk to the owner, who was at the other hotel building in the rear. We gave up because we figured talking to him wasn’t gonna do any good anyway. The front desk clerk wasn’t interested either. It wasn’t enough that the room was $107. They also charge a separate fee of $100 and if you have a pet they charged $250. If they have to clean up after a smoker, that’s $250 also although I I don’t think they would notice the difference in the room anyway, And the room information that was tacked up on the exterior door had a Days Inn heading. The ice bucket was dirty & had no plastic bag. When we asked about ice, there was no ice in the building we were in. It was in the other building where the owner seemed to hang out (probably hiding from anybody that wants to complain). Also, it was a Days Inn tray the ice bucket was on. The awful coffee packets were expired, by at least 6 months. We gave up trying to complain because we were only there for one night and also we wanted our $100 deposit back. We figure it is gonna get lost or delayed anyway. Stay anywhere else at Pine Mountain!!!

Management is rude and does not care about anything but taking your money. Our family plans changed and we having to get one more night. They jacked the price up higher than per night rate we had just paid.. They don't knock but once and just open the door an don't think twice!