Courtyard Pigeon Forge

I booked room with pay at the hotel with breakfast ! First they took all money at the morning from card i didn’t wanna to use , then when we are arrived to hotel they get other credit card and use that for deposit , but anyway from my other card they took 10 dollars ! What management do their job like this ????? And about breakfast! Horrible ! You get the coupons for breakfast and you can’t take coffee and water ! one drink for the breakfast:coffee or water or juice ! All the days they confused our orders ! Service at the hotel one star!!!! Never seen that at Marriott hotels ! They even didn’t give water for the status like it usually do ! Because we booked through trip .com . But it is ok ! Other things are just disappointing! It was my birthday trip!

The 24hour hottub was wonderful! The room was amazing as well!

Beautiful property and excellent staff. However, my AC was not working properly and was very loud. Also, there were ants all over my room. When I mentioned it to the front desk I was told it’s that time of year?! Ant season?? Anyway, the bed was also very uncomfortable. They just need to do a little maintenance. Lovely property though

One of the nicest hotels I've been to. the staff were really nice and polite and attentive no complaints.

The rooms are definitely not the best. Very depressing to be exact. Needs some updating and some life to the place. If I hadn’t already paid for 2 nights and it be non refundable I would’ve stayed our 2nd 2 nights at The Compass! The lazy river was nice. Updating would definitely help. Not much room in the rooms either. Not somewhere I plan on going back to.

Hotel was under construction so some entries were unavailable. I did much more walking than i should have. Outlets on the tables did not work. Im elderly so these things mattered much.thingsmade