Compass Hotel by Margaritaville

This was our first visit to Compass and we had a great time. The hotel rooms were very clean and the one bedroom family suit had plenty of room for 4 children under the age of 7. The pools were fantastic and the kids never wanted to leave. Our 5 and 7 year old wanted to leave Dollywood and go back to the pools. The free breakfast buffet had a great selection of food. The staff was extremely friendly and Lamees was a big help. We will definitely go back.

We are enjoying this new Jimmy Buffet resort. It is beautifully decorated and charming. From our balcony on the 5 th floor we can see the smoky mountains. The pools are great both inside and outside. Bar is inviting. Game room is fun. Think a family would enjoy staying especially with the location so close to downtown.

Maggie was my waitress and she was the best!! She treated my kids like they were hers took time out of her day to talk to him. Again Maggie is so good

We booked our room based off of the reviews posted on TripAdvisor. It definitely did not disappoint. Upon arrival when you first walk in to the hotel you can tell how clean it is. It smells amazing. We brought our Boston terrier with us and stayed in a pet friendly room. For this reason we declined the daily housekeeping because we didn’t want to bother the cleaners with his extra affectionate personality (lol) however, we would stop them in the hallway and they had no problem letting us switch out of dirty towels for clean ones and giving us anything extra like toilet paper that we may need. The room was good size and they think of everything you may need. Toiletries were included and great quality which we appreciated. Our second night we decided to eat at the restaurant and Kayla went above and beyond to make our experience excellent. She was friendly and attentive. The food was excellent. 10/10 recommend this hotel and when we return to the area we will absolutely stay here again.

Nediera was able to amend my reservation which was so helpful as I couldn't make anything work. The front desk is awesome and worked hard for me. I would definitely stay again.

We were so tired after a long day at a trade show and needed one more night. Of course our hotel was full. Latoya was able to Secure another night at our same rate. We didn’t have to move to another room. They were great and very helpful. It was nice to see a friendly helpful face behind the counter. Many kudos to Latoya.