Ripamonti Residence & Hotel Milano arvostelua

Majoituspaikan vastaus: Dear Natalia, Thank you for sharing your positive experience. We are pleased to hear that you appreciated the hotel's strategic location for reaching Milan, the spacious and comfortable rooms with new furnishings, the friendliness of the staff, and the tranquility of the property.We are glad you slept well and enjoyed your stay. We hope to welcome you back in the future.Best regards,the Management

Majoituspaikan vastaus: Gentile Ospite,la ringraziamo per la sua recensione. Siamo lieti che abbia apprezzato il check-in rapido e il drink di benvenuto.Ci dispiace per il disagio causato dal caldo e dalla mancata possibilità di utilizzare l'aria condizionata. Prendiamo nota del suo appunto per migliorare il comfort dei nostri ospiti.Siamo comunque contenti che nel complesso il suo soggiorno sia stato positivo.Speriamo di poterla accogliere nuovamente in futuro.Cordiali saluti,La Direzione

Majoituspaikan vastaus: Gentile Ospite,la ringraziamo per la sua recensione positiva! Siamo molto felici che abbia apprezzato la gentilezza del personale e che abbia trovato la camera spaziosa e accogliente.Non vediamo l'ora di di accoglierla nuovamente.Cordiali saluti,La Direzione

Majoituspaikan vastaus: Gentile Ospite,la ringraziamo per la sua recensione dettagliata.Siamo lieti che abbia apprezzato la particolarità della nostra struttura e il servizio navetta gratuito per Milano.Prendiamo molto sul serio il suo commento sulla colazione a buffet. Ci dispiace che l'abbia trovata appena sufficiente in termini di scelta, varietà e qualità. Il suo feedback è prezioso e ci aiuterà a migliorare questo servizio.Siamo felici che abbia avuto un'esperienza positiva al nostro ristorante, apprezzando il rapporto qualità/prezzo e l'attenzione del servizio.Per quanto riguarda le camere, i bagni e i servizi, ci dispiace che li abbia trovati nella media e che consideri le nostre 4 stelle "sovrastimate". Cerchiamo comunque di offrire standard di comfort adeguati alla nostra categoria.Speriamo di poterla accogliere nuovamente in futuro e di avere l'opportunità di migliorare la sua impressione generale.Cordiali saluti,La Direzione

Majoituspaikan vastaus: Gentile Ospite, la ringrazio a nome di tutto lo staff per la sua recensione e per sceglierci ogni volta che viene a Milano.Ci fa molto piacere che abbia apprezzato la struttura, la pulizia e che trovi i nostri servizi impeccabili.La aspettiamo presto,i nostri migliori saluti.La DIrezione

Majoituspaikan vastaus: Dear Guest,Thank you for your review and for sharing your opinion.We understand your comment about the distance from the city center. In addition to our free private shuttle bus, which we hope you found useful, we would like to inform you that the train station with trains to Milan every 30 minutes is also located just a few hundred meters from our property. This option might offer additional convenience for your travels.We are glad that you appreciated the other aspects of your stay. We hope to welcome you back in the future, perhaps also taking advantage of the proximity to the train station to reach the center of Milan.Kind regards,The Management

Majoituspaikan vastaus: Dear Guest,Thank you for your detailed review. We greatly appreciate your constructive feedback.We take note of your comment regarding hygiene and apologize for the small stains you noticed. We constantly strive to maintain cleanliness throughout the property. We are glad that you found the location convenient thanks to the Mi1-Mi4 pass and the ease of using tram 24 and bus 222. We are also happy that you appreciated our shuttle service.Thank you for highlighting the kindness of our receptionist.We are particularly pleased that you enjoyed the upgrade to the apartment with a spacious room, kitchen, and terrace with a beautiful view.We hope to welcome you back in the future and offer you an even more satisfying stay.Kind regards,The Management

Majoituspaikan vastaus: Dear Guest,Thank you for your review. We are glad you found our property good.We take note of your comment regarding the location outside of Milan. Many of our guests appreciate the tranquility of our location, while still being well-connected to the city center thanks to our shuttle services and public transport.We hope to welcome you back in the future.Kind regards,The Management

Majoituspaikan vastaus: Dear Guest,Thank you so much for your 5-star review and your wonderful words! We are thrilled that you found our hotel beautiful, the staff friendly, the service excellent, and that you plan to choose us again.The satisfaction of our guests is our greatest reward. We look forward to welcoming you back again soon!Kind regards,The Management

Majoituspaikan vastaus: Gentile Ospite,La ringraziamo per la sua recensione positiva. Siamo lieti che abbia trovato la nostra posizione comoda e abbia apprezzato il nostro servizio di navetta gratuito per le strutture ospedaliere con le sue diverse fermate.Speriamo di poterla accogliere nuovamente in futuro.Cordiali saluti,La Direzione

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback about our hotel. We greatly appreciate your comments, as they help us to improve our services.We are pleased that you found the scenery and air of our suburban location pleasant. We take note of your comment about the distance from the subway, and we are glad that you found our free shuttle service to the subway station and the city center useful.We sincerely apologize for your perception regarding the friendliness of the reception staff. Please accept our apologies. The professionalism and welcoming attitude towards all our guests are of utmost importance to us, and we will make our team aware of this issue.Regarding breakfast, we will take your suggestion to expand the selection into consideration.We are aware that some of our rooms have a more traditional style, and we appreciate your advice to prefer rooms with balconies for better ventilation.Thank you for pointing out the lack of a kettle in the rooms. We will consider this observation to improve our services in the future.We hope to have the opportunity to welcome you back and offer you a more fully satisfying experience.Kind regards,The Management

Majoituspaikan vastaus: Dear Guest,Thank you for your positive review. We are very pleased that you particularly enjoyed our rich breakfast and the spacious living room and bedroom.We hope to welcome you back in the future.Kind regards,The Management