Sawaddi Patong Resort & Spa by Tolani arvostelua

Majoituspaikan vastaus: عزيزي الضيف الكريم,يسعدنا للغاية تلقي تقييم مثالي وتعليقك اللطيف. نشكرك على إشادتك بتعاون فريقنا وبأن إقامتك كانت جميلة، فهذا يعني لنا الكثير ويؤكد أن روح الضيافة لدينا تصل إلى ضيوفنا كما نأمل. يسعدنا أيضاً سماعك أن منتجعنا من الأفضل بالنسبة لك. إن كنت قد استمتعت بتعامل فريقنا، فنحن نرحب دائماً بخدمتك عند الاستفسار عن أي نشاطات داخل Sawaddi Patong Resort & Spa by Tolani.شكراً لاختيارك لنا ومشاركتنا تجربتك الرائعة. نتطلع إلى الترحيب بك مرة أخرى لإقامة ممتازة أخرى.مع أطيب التحيات،Yin Dee Sa Mer ยินดีเสมอ

Majoituspaikan vastaus: Dear Lis,We are thrilled to receive your good rating and to hear that you found the room very pleasant and the location satisfactory. Thank you for highlighting these positives.We are truly sorry for the confusion at reception and the mix-up with the breakfast delivery. This does not reflect our service standards, and we appreciate you bringing it to our attention so we can address it with our front desk and service teams.We hope to have the opportunity to welcome you back soon, and earn that extra star to turn your 4-star experience into a perfect 5! Thank you for choosing Sawaddi Patong Resort & Spa by Tolani. Best Regards,Yin Dee Sa Mer ยินดีเสมอ

Majoituspaikan vastaus: 尊敬的客人,非常高興收到您的完美評價！感謝您特別提到“性價比高”，這對Sawaddi Patong Resort & Spa by Tolani的團隊是極大的鼓勵。我們一直努力在舒適體驗與合理價格之間取得平衡，看到您認可這點，倍感欣慰。下次您可體驗一下我們的泳池邊飲品特調，常被稱讚物超所值。感謝選擇入住，也感謝分享簡潔有力的好評，期待繼續為您帶來輕鬆愜意的假期時光。此致Yin Dee Sa Mer ยินดีเสมอ

Majoituspaikan vastaus: Dear Steve,Thank you for sharing your experience with us. We sincerely apologize if your stay did not meet your expectations. Your comments about the room condition and issue with the door have been noted and forwarded to our maintenance team for a more thorough inspection. We continually strive to improve our guest experience and your feedback is crucial to that process. On a positive note, we're glad to hear that you found our breakfast to be satisfactory. Our culinary team works diligently to ensure our guests start their day right with a variety of options.We hope you’ll give us another chance to provide you with the seamless and enjoyable stay you deserve.Best Regards,Yin Dee Sa Mer ยินดีเสมอ

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed our clean environment, spacious rooms, and our pool facilities. We also appreciate your feedback about our gym, which we're continually looking to improve as part of our commitment to offering the very best facilities for our guests.We sincerely apologize for your experience with one of our staff members and for the perception of uneven attention you received. We are deeply committed to providing excellent customer service to all our guests, regardless of their background or identity, as this is a core value of our business. We have noted your feedback and will be addressing this issue internally to reinforce our policies and prevent similar incidents from happening again.We greatly appreciate you choosing to stay with us and hope that you will give us the opportunity to serve you better on your next visit.Best Regards,Yin Dee Sa Mer ยินดีเสมอ

Majoituspaikan vastaus: 尊敬的客人,非常感謝您給出滿分好評！從您簡潔而有力的“好、很好、非常好”中，我們深切感受到您對整體體驗的喜愛與認可，這對Sawaddi Patong Resort & Spa by Tolani的團隊是極大的鼓舞。您的肯定激勵我們繼續在服務細節、入住舒適度與賓客關懷上做到更好。期待再次為您帶來同樣愉悦的時光。此致Yin Dee Sa Mer ยินดีเสมอ

Majoituspaikan vastaus: 尊敬的客人，非常感謝您的五星好評。很高興聽到您對環境滿意。我們一直努力維護環境，確保每一位客户能夠享受到滿意的體驗。我們堅信細節決定成敗，為的就是讓客人能有賓至如歸的感受。期待您再次光臨，我們有信心能在您下次入住時提供更好的服務。此致Yin Dee Sa Mer ยินดีเสมอ

Majoituspaikan vastaus: Dear Valued Guest,We appreciate your feedback and are sorry to hear about your experience with our customer service. We strive to provide exceptional service to all our guests and regret any shortcomings during your stay. Your comments are valuable to us as we continuously work to improve. We hope to have the opportunity to welcome you back and provide a better experience, perhaps enjoying our breakfast buffet or relaxing by our swimming pools.Best Regards,Yin Dee Sa Mer ยินดีเสมอ

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback. We're glad you found our rooms comfortable and our location convenient, being just a short walk from the vibrant nightlife. We appreciate your comment about the soundproofing and will look into ways to improve this aspect of your stay. For your next visit, you might enjoy our pool or fitness room to relax after exploring the area. We hope to welcome you back for an even better experience.Best Regards,Yin Dee Sa Mer ยินดีเสมอ

Majoituspaikan vastaus: Dear Valued guest,Thank you for your feedback and for rating your experience with us. We're pleased to hear you found aspects of your stay enjoyable. Our team endeavors to provide a clean, comfortable environment and friendly service. Being close to the beach and nightlife, we aim to offer convenience and value to all our guests. We appreciate your input and hope to welcome you back for an even better stay in the future.Best Regards,Yin Dee Sa Mer ยินดีเสมอ

Majoituspaikan vastaus: 尊敬的客人,感謝您詳細的反饋。對於您第一晚所遇到的舊房間設施以及空調故障，我們深感抱歉，這並非希望提供的體驗。關於第二晚水質的問題，我們立即將情況報告給相關部門，確保過濾設備得到及時清理和維護。我們也理解您對交通不便及周邊環境的擔憂，感謝您的提醒。您的意見對改進服務和設施非常重要。期待未來有機會為您呈現更舒適的住宿體驗，歡迎您再次光臨。此致Yin Dee Sa Mer ยินดีเสมอ

Majoituspaikan vastaus: Dear Valued Guest,Thank you for the perfect rating and recommending us. We're delighted to hear you had a positive experience. Our team is committed to providing excellent service and maintain great facilities, including our crystal-clean swimming pools and convenient location near local attractions. We look forward to welcoming you back for another enjoyable stay at Sawaddi Patong Resort & Spa.Best Regards,Yin Dee Sa Mer ยินดีเสมอ

Majoituspaikan vastaus: Dear Suwandy,Thank you for sharing your experience with us. We are delighted to hear that you appreciated our convenient location close to Patong Beach, Jungceylon Mall, and the lively Banzaan Fish Market. Being near these vibrant spots allows our guests to enjoy both the beautiful beach and exciting shopping easily, and we’re glad this added to your stay. We hope you had a chance to relax and explore the area comfortably. It’s always our pleasure to provide a welcoming and accessible environment for our guests.We look forward to welcoming you back to Sawaddi Patong Resort & Spa by Tolani for another amazing stay in the heart of Phuket.Best Regards,Yin Dee Sa Mer ยินดีเสมอ